The Doctors Laser Clinic | Poringland & Norwich Skin & Aesthetics has 389 reviews

I suffer from Hyperhydrosis and this is my last option to help stop the pouring from my head. Visiting The Doctors Laser Clinic was way out of my comfort zone. I have never walked into a place and felt so welcomed. All the staff are so lovely and Sarah who did my Botox is amazing. I cant rate them highly enough for their warmth and putting me at ease.

PAULA AINSWORTH

24 June 2026 15:03

I had several seborrheic keratosis spots on my face. My initial appointment with Dr Willis was great and I was given all the information I needed with plenty of time to ask questions. A few weeks later I was back for the laser removal. Even the local anaesthetic was relatively painless and the laser treatment itself was very fast. Dr Willis and his staff are... Show more »

I had several seborrheic keratosis spots on my face. My initial appointment with Dr Willis was great and I was given all the information I needed with plenty of time to ask questions. A few weeks later I was back for the laser removal. Even the local anaesthetic was relatively painless and the laser treatment itself was very fast. Dr Willis and his staff are all brilliant, so friendly and reassuring during the appointment, talking through everything that was happening. You're asked to send Dr Willis photos for the following few days so he can check everything's OK. He answered any questions I had. I was expecting the removal sites to be sore but I felt nothing at all. All the scabs fell off exactly a week after treatment and what was left underneath was so good. Each day the marks fade a little bit more. I'm currently 10 days after treatment and two of the six sites are almost invisible already. I couldn't be happier! Everything was quick and pain free and even the scabs were neat and tidy and looked better than the keratosis had done! . Show less »

Sharon Brown

13 June 2026 20:08

I would like to express my sincere gratitude to Dr. Malcolm Willis, Helen, and the entire team at the clinic. I was extremely apprehensive about the laser procedure and the potential outcome, particularly because the cyst on my nose was significantly impacting my confidence. From start to finish, the team demonstrated the utmost professionalism and made me f... Show more »

I would like to express my sincere gratitude to Dr. Malcolm Willis, Helen, and the entire team at the clinic. I was extremely apprehensive about the laser procedure and the potential outcome, particularly because the cyst on my nose was significantly impacting my confidence.
From start to finish, the team demonstrated the utmost professionalism and made me feel entirely at ease. The passion and pride that Dr. Willis and Helen take in their work are truly commendable. I could not have asked for a better result, and it has given me the boost I was lacking. Thank you all so much for your exceptional care and expertise. Show less »

Anna Edwards

3 June 2026 11:11

From the initial phone call with a lovely receptionist, to my actual consultation with the very lovely Helen, I felt so welcomed, relaxed and comfortable. Everyone was so friendly offering me a hot drink on arrival and a big smile. The building is warm and welcoming and not at all clinical! I want to also say how true it was when they said they don’t hassle... Show more »

From the initial phone call with a lovely receptionist, to my actual consultation with the very lovely Helen, I felt so welcomed, relaxed and comfortable. Everyone was so friendly offering me a hot drink on arrival and a big smile. The building is warm and welcoming and not at all clinical!
I want to also say how true it was when they said they don’t hassle you after your initial free in house ‘chat’. They really didn’t…they left me with their advice and options. I went back to them after talking to my husband and having a good think. When I decided I would go ahead with it, they were once again very happy to see me back and I am booked in to have my treatment in August. Thank you 😊 Show less »

Kate Gray

2 June 2026 19:07

I came here to start laser hair removal after being highly recommended by a few people. I have never had this done before so was very anxious/nervous. I had a consultation with Jayne and she explained every single detail and answered any of my questions! After having my first treatment the experience was so good and Jayne made the whole experience enjoyable... Show more »

I came here to start laser hair removal after being highly recommended by a few people. I have never had this done before so was very anxious/nervous. I had a consultation with Jayne and she explained every single detail and answered any of my questions! After having my first treatment the experience was so good and Jayne made the whole experience enjoyable and very relaxing and I’m looking forward to my next session! Thank you!

Would also like to mention the whole building is absolutely spotless, all the staff were so friendly and the atmosphere was very pleasant and relaxing! Show less »

Kiera Renaut - Buttle

11 April 2026 16:04

There is nothing better — or more calming. From the moment you walk in, everything feels state-of-the-art and beautifully clean. It’s impossible to fault anything. We are incredibly lucky to have such an outstanding facility here. It truly rivals , yet it’s right here in the depths of Norfolk. Calm, tranquil, and with good parking — what more could you poss... Show more »

There is nothing better — or more calming. From the moment you walk in, everything feels state-of-the-art and beautifully clean. It’s impossible to fault anything.

We are incredibly lucky to have such an outstanding facility here. It truly rivals , yet it’s right here in the depths of Norfolk. Calm, tranquil, and with good parking — what more could you possibly need than the Laser Doctors Poringland Show less »

Elizabeth Baker

5 March 2026 08:08

Really excellent clinic. It is clean, well organised and clearly very well run. The staff are extremely helpful and the clinicians are friendly, professional and take their time to explain every procedure clearly. They make you feel comfortable and at ease, which really helps if you are feeling nervous. The whole team were fantastic and provided a genuinely... Show more »

Really excellent clinic. It is clean, well organised and clearly very well run. The staff are extremely helpful and the clinicians are friendly, professional and take their time to explain every procedure clearly. They make you feel comfortable and at ease, which really helps if you are feeling nervous. The whole team were fantastic and provided a genuinely positive experience. Show less »

Shafi Ruhomutally

25 February 2026 15:03

Can't reccomend these guys enough. Sarah and Helen are amazing. Being a newbie to the treatments, I was nervious but I felt I was completley in safe hands, their reassurance and advice was spot-on, and I'm so pleased with the results. All round very professional. Highly reccomend.

Mary Christina

4 February 2026 16:04

I highly recommend Jayne at The Doctors Clinic for laser hair removal. She was friendly, reassuring, and professional on each of the appointments. I only needed three visits between Feb and May 2025, and seven months on, the results have been maintained. I only wish I'd done this years ago!

Rachel Tovell

18 December 2025 11:11

Suddenly having mole type lumps appear across my face I spoke to Malcolm and Helen at the old Surgery Laser Clinic who were lovely and friendly and I consequently booked in for laser treatment removal. This was done without any fuss or pain and drops were administered for a short time by me afterwards. The whole procedure was great and I am now totally blem... Show more »

Suddenly having mole type lumps appear across my face I spoke to Malcolm and Helen at the old Surgery Laser Clinic who were lovely and friendly and I consequently booked in for laser treatment removal.
This was done without any fuss or pain and drops were administered for a short time by me afterwards.
The whole procedure was great and I am now totally blemish free, amazing, thank you so much. ❤️
I won’t hesitate to return another day. Show less »

Stephanie Lefeuvre

10 December 2025 11:11

I would recommend this clinic 100% as I had several procedures done in one session, and the whole experience was very good and was reassured all the way through by Malcolm and Helen. Aftercare by Malcolm via photos was excellent all healed and looking good after 2 weeks. Also a big thank you to Sam on reception for looking after myself and my wife providing... Show more »

I would recommend this clinic 100% as I had several procedures done in one session, and the whole experience was very good and was reassured all the way through by Malcolm and Helen. Aftercare by Malcolm via photos was excellent all healed and looking good after 2 weeks. Also a big thank you to Sam on reception for looking after myself and my wife providing refreshments and making us feel very welcome.
Many thanks Roy and Angie. Show less »

Roy Hall

30 November 2025 11:11

I went for treatment at The Doctors Laser Clinic yesterday, and I couldn’t be happier with the experience. All the staff were super friendly, and the atmosphere was calm, fun, and welcoming. My mum recommended this place to me, and I’d happily recommend it to anyone else in the future. I’ll definitely make the drive back if I need any other treatments. A big... Show more »

I went for treatment at The Doctors Laser Clinic yesterday, and I couldn’t be happier with the experience. All the staff were super friendly, and the atmosphere was calm, fun, and welcoming. My mum recommended this place to me, and I’d happily recommend it to anyone else in the future. I’ll definitely make the drive back if I need any other treatments. A big thank you to the team at The Doctors Laser Clinic! 😀 Show less »

Jordan Winney

27 November 2025 08:08

Amazing service and care from Malcolm, Helen and the team. Really made me feel relaxed and informed. Would 100% recommend.

Joff Ames

14 November 2025 06:06

This place and the people who work here are amazing. I went for a consultation with them to explore how to reduce the appearance of lots of cysts on my face. They eventually removed these by laser and I am absolutely thrilled with the end result. Their knowledge and expertise about all things skin and all things laser is outstanding. It was such an easy a... Show more »

This place and the people who work here are amazing. I went for a consultation with them to explore how to reduce the appearance of lots of cysts on my face. They eventually removed these by laser and I am absolutely thrilled with the end result. Their knowledge and expertise about all things skin and all things laser is outstanding. It was such an easy and seamless process from start to finish because of the care and experience of all the people involved - they are fabulous people at this place. I would give them 10 stars in this review if there was that option. I can't recommend them highly enough. Thank you so much. Show less »

caroline caldecott

26 October 2025 09:09

'Absolutely fantastic' is the way I would describe my experience with The Doctor's Laser Clinic. From my initial phone call to ask about anti- wrinkle injections to having them done this morning, I can honestly say that the service, people, place, knowledge and expertise is outstanding across the board. I can't recommend this place highly enough. Thank you t... Show more »

'Absolutely fantastic' is the way I would describe my experience with The Doctor's Laser Clinic. From my initial phone call to ask about anti- wrinkle injections to having them done this morning, I can honestly say that the service, people, place, knowledge and expertise is outstanding across the board. I can't recommend this place highly enough.
Thank you to everyone who works there and especially to Sarah, who couldn't have been more lovely and carried out my procedure with expert care and knowledge. I'm really looking forward to going again. Show less »

Laura Hagen

11 October 2025 13:01

I highly recommend this clinic! Superb friendly service, always with great communication (including their detailed website prior to going) and a professional attention to detail, resulting in terrific results for my long-standing rosacea. Thank you Helen and everyone!

Bruce Lankford

24 September 2025 14:02

Can't rate the service high enough. The building is modern and clean easy to find and park. The staff were very friendly and efficient. Having a Dr at the helm also gives you more reassurance. I had been turned away from one laser clinic and they recommended this one. The results have been amazing im really happy with them. FYI I had a large area of th... Show more »

Can't rate the service high enough. The building is modern and clean easy to find and park. The staff were very friendly and efficient. Having a Dr at the helm also gives you more reassurance. I had been turned away from one laser clinic and they recommended this one. The results have been amazing im really happy with them. FYI I had a large area of thread veins treated. Show less »

lorraine C

9 August 2025 21:09

Always a lovely experience!
All the staff at the clinic are warm, professional and knowledgeable. They go above and beyond to make sure you get the results you want. It is very rare to find such genuine warmth from all the staff within a business. Give them a try, you'll be glad you did.

Samantha Gray

24 July 2025 11:11

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