sk:n Manchester Bridgewater Wellness Clinic

Having struggled with acne for years I finally made an appointment to see a dermatologist and was excited to start taking steps toward healing my skin. Unfortunately i left feeling deflated and extremely dissappointed. To spend such a huge amount of money and wait for a month from the time of booking to be in the room for less than 4 minutes with a specialis... Show more »

Having struggled with acne for years I finally made an appointment to see a dermatologist and was excited to start taking steps toward healing my skin. Unfortunately i left feeling deflated and extremely dissappointed. To spend such a huge amount of money and wait for a month from the time of booking to be in the room for less than 4 minutes with a specialist who offered no advice, asked almost no questions and barely looked at me apart from to shove an ipad in my face to take pictures feels like some sort of prank. The lack of empathy and depth of inquiry for somebody coming to you for advice for a condition that can affect your confidence and quality of life was truly upsetting and I cried outside. Accutane was suggested as a treatment but not discussed in detail (hard to discuss anything in detail in 4 minutes) and I left with a prescription for a topical gel that my doctor has given me on the NHS (for free) 3 times already that stops working when the course of treatment is over. I feel as though I was given two choices: accutane or the gel and to go on accutane requires intensive health checks first and isn't an avenue I want to explore. I thought I would receive recommendations for products to use as well as lifestyle advice and maybe learn something about my skin type or a new way I can try to heal my skin however I feel as though I was just another appointment to get out of the way and another chunk of money to make from someone's suffering. If people come to you as a specialist with a medical problem they are struggling with, I truly feel they should be made to feel listened to and not rushed or dismissed, that's why people go private.
To pay an additional £40 on top of the appointment fee for something I have been prescribed by a doctor 3 times already for free feels like I have actually been robbed. My gp has offered more sympathy and solutions despite clearly not being as well funded as this clinic and in the future I will not be coming back here for treatment or advice as I left with neither and was £250 out of pocket.

Having now read some reviews i can see that this is an ongoing problem specifically for acne appointments and that other people have left feeling the same as me. As a wellness clinic I truly hope people start getting the care they deserve from you. Show less »

I paid £50 to speak to a specialist because I was getting so upset trying different things for my acne scars that weren’t working. I thought that if I was paying, I would be able to get some expert advice. I don’t have lots of money, I use all spare money I do have to try and fix my skin so I really had hoped this would help. Instead, I felt as though I was... Show more »

I paid £50 to speak to a specialist because I was getting so upset trying different things for my acne scars that weren’t working. I thought that if I was paying, I would be able to get some expert advice. I don’t have lots of money, I use all spare money I do have to try and fix my skin so I really had hoped this would help. Instead, I felt as though I was the one suggesting things that might help. Many of the suggestions were ‘yes perhaps’. She in the end suggested CO2 laser, which I had enquired about originally. I was then told, they don’t actually do it in Manchester. She took photos and emailed someone in Chester, with the response ‘I have emailed, but we’re busy so it’s unlikely she will even call you back’. I feel really upset that I paid £50 to come away more confused as to what I MIGHT need, to find out they don’t do it in Manchester as advertised and they don’t really care anyway as they are too busy. I would not recommend these at all. And after speaking to other clinics after, I was told they were not recommended. Avoid. Show less »

Just turned up for my appointment at Albert square only to find the doors locked and no notice at all. Only after calling, it said they have "ceased all trading" and to visit the website. There is no other information or contact available or email... I have paid a lot of money for my treatments and they were going great with Jenny (who was fantastic). I am e... Show more »

Just turned up for my appointment at Albert square only to find the doors locked and no notice at all. Only after calling, it said they have "ceased all trading" and to visit the website. There is no other information or contact available or email... I have paid a lot of money for my treatments and they were going great with Jenny (who was fantastic). I am extremely disappointed and expect a full refund given I was promised a service after paying and I am no longer receiving due to the company ceasing trading. Show less »

I have used this place twice already and the services from all the staff have been top notch, the manager is a lovely person. I have nothing to complain about so far. My second time I had a staff named Diana, she is such a lovely person, she was with me through out all my sessions and made me feel comfortable. She is an amazing staff. I count myself lucky t... Show more »

I have used this place twice already and the services from all the staff have been top notch, the manager is a lovely person. I have nothing to complain about so far.

My second time I had a staff named Diana, she is such a lovely person, she was with me through out all my sessions and made me feel comfortable. She is an amazing staff. I count myself lucky to have been assigned to her. Show less »

I met Becky in Skin Clinic in Albert square. She was patient, approachable and professional. She was so respectful and still treated me eventhough I had booked the incorrect time slot. Thank you I have been going to Destination Skin for years. The clinic later changed name to Skin and the staff remained mainly unchanged. The professionalism, care and kindne... Show more »

I met Becky in Skin Clinic in Albert square. She was patient, approachable and professional. She was so respectful and still treated me eventhough I had booked the incorrect time slot.
Thank you

I have been going to Destination Skin for years. The clinic later changed name to Skin and the staff remained mainly unchanged. The professionalism, care and kindness I have received has been outstanding. It’s a joy to be able to maintain the continuity.
Thank you
Mohammad Show less »

First time getting laser treatment and I have always seen Julie. She is the loveliest lady, she makes you feel super comfortable, super chatty and makes the experience relaxing. Very knowledgeable with any questions you have. Wouldn’t go to anyone else! The treatment has worked well, my hair growth has reduced by over 60% with another session left to go, bar... Show more »

First time getting laser treatment and I have always seen Julie. She is the loveliest lady, she makes you feel super comfortable, super chatty and makes the experience relaxing. Very knowledgeable with any questions you have. Wouldn’t go to anyone else! The treatment has worked well, my hair growth has reduced by over 60% with another session left to go, barely ever have to shave now which is what I wanted. Highly recommend Show less »

Jenny is a delight to have as consultant, she is so warm, friendly, knowledgeable and gives real honest advice. This is the first time I have invested in my skin at a proper clinic and was a bit nervous as to what to expect, but am so pleased I have started this journey and that I am with a consultant that I know will look after me and give me the results I... Show more »

Jenny is a delight to have as consultant, she is so warm, friendly, knowledgeable and gives real honest advice. This is the first time I have invested in my skin at a proper clinic and was a bit nervous as to what to expect, but am so pleased I have started this journey and that I am with a consultant that I know will look after me and give me the results I need over time. I was made feel so welcome by all the staff at the clinic on each visit, they are a lovely bunch of girls. Would highly recommend this clinic to anyone 10/10. Show less »

Helen was amazing from the beginning of my consultation to the end of my treatment! I was given the best guidance on which treatments would be most effective for my skin. She always kept me informed throughout the treatment and eased my mind. She was very professional and I felt comfortable at all times. I would highly recommend!! My skin care concerns were... Show more »

Helen was amazing from the beginning of my consultation to the end of my treatment! I was given the best guidance on which treatments would be most effective for my skin. She always kept me informed throughout the treatment and eased my mind. She was very professional and I felt comfortable at all times. I would highly recommend!! My skin care concerns were listened to and addressed appropriately.
Thanks so much! Show less »