sk:n London Harley Street

Be very careful about unexpected/unclear charging here. There is a fixed charge for a consultation which is to be expected but any procedure however small that is carried out during your consultation will be charged on top. In my case a 10 minute visit to remove a single milia cost over £435 which is very expensive even for Harley Street. If you just need so... Show more »

Be very careful about unexpected/unclear charging here. There is a fixed charge for a consultation which is to be expected but any procedure however small that is carried out during your consultation will be charged on top. In my case a 10 minute visit to remove a single milia cost over £435 which is very expensive even for Harley Street. If you just need some minor skin work you should look elsewhere. I see the company went bust last year and is now under new ownership - let's see how long they survive at those price levels. Show less »

I've been seeing Dr. Jeremy Halfhide over the past year for advice and treatment following disfigurement from a rare skin infection. He's ultra conservative in approach, which doesn't always align with my risk appetite as I'm more results-oriented. Most clinics with him generally end in 'healthy debate'. I dislike being lectured on risk without alternative... Show more »

I've been seeing Dr. Jeremy Halfhide over the past year for advice and treatment following disfigurement from a rare skin infection. He's ultra conservative in approach, which doesn't always align with my risk appetite as I'm more results-oriented. Most clinics with him generally end in 'healthy debate'.

I dislike being lectured on risk without alternative proposals. The good thing about Dr. Halfhide is that he'll offer potential solutions along with explaining everything that can possibly go wrong in the worst ways to ensure I was fully informed, which I grudgingly appreciate.

To me, that signals he's incredibly knowledgeable and experienced in his specialty (being laser dermatology). I may not always agree with him in principle, but I can't deny that I've seen positive results following most of his advice and his sensibilities have ensured that I remain on the right side of the risk scale while we work towards addressing scars from infection and multiple surgeries.

His bedside manner can take some getting used to. If you're after risk-adjusted results and he believes he can help you, it's worth sticking it out. I've warmed up to him over time.

I'm aware of the financial history of SKN. I wasn't impacted as I became a patient after the group was acquired by Loreena Investments. I won't give any advice on how to navigate this issue. Personally, I've chosen to PAYG at this time. I have not discussed this with any of the doctors or staff at SKN.

Given my experiences, I can only recommend. If you're looking for a sensible, knowledgeable practitioner, it's worth exploring options with Dr. Halfhide and SKN Harley Street. Show less »

I wanted to share my experience with their Harley Street clinic, in case it helps others. I had a free consultation booked with a doctor for today at 11 a.m. and was surprised to get a call just over an hour before, explaining there was a 'website error' and that free consultations are only with a practitioner. To see the doctor, it would cost £180. A brand... Show more »

I wanted to share my experience with their Harley Street clinic, in case it helps others. I had a free consultation booked with a doctor for today at 11 a.m. and was surprised to get a call just over an hour before, explaining there was a 'website error' and that free consultations are only with a practitioner. To see the doctor, it would cost £180. A brand that truly values its clients would have honored the initial booking, even if it was a mistake. This interaction showed me that their priority is revenue, not building trust, which is a major concern when entrusting a clinic with something as personal as your skin." Show less »

Shambolic practice. Avoid at all costs. I booked a milia consultation on the 12th August, for the 19th August at 8:40am. As documented, the cost of this consultation was £0. I paid a £50 holding/reservation fee. The consultant sees me at 8:55am, and I leave his room at 9:15am. He tells me he cannot remove the milia, after prodding it, because it isn’t a mil... Show more »

Shambolic practice. Avoid at all costs.

I booked a milia consultation on the 12th August, for the 19th August at 8:40am. As documented, the cost of this consultation was £0. I paid a £50 holding/reservation fee. The consultant sees me at 8:55am, and I leave his room at 9:15am. He tells me he cannot remove the milia, after prodding it, because it isn’t a milia. As I leave, he tells me it will only be the consultation cost, which, as I have documented, was £0!

I go downstairs to leave, and the receptionist (that’s all I’ll call her) treats me like a criminal walking off without paying. They charge me a consult fee and a milia removal (despite not having it removed). I insist the consult fee was booked for £0 and she says no.

I am now around £400 out of pocket for nothing, and was totally embarrassed and ashamed by the way this staff member treated me. As I got back to my car, I noticed something. At 9:21am, a “new appointment” was made for me at 8:50am, so after the fact. Presumably so they could charge me for the consult fee when I originally had it booked for £0.

I’ve lodged a formal complaint to their head office. The way the reception staff member and “dr” jeremy halfhide treated me is appalling. I believe there is an element of corruption here based on them booking an entirely new appointment for me whilst I was on the middle of arguing about the price. Avoid this rude, corrupt stain on Harley street. Show less »

My clinician Mona is great! However the company's policy on cancelling due to sickness seems unreasonable in my opinion. If you go to your appointment and you are unfit or too ill, they will turn you away and redeem your session but still keep your money. They'll ask for a sick note however, my GP is unable to provide one as I just have a cough and hadn't mi... Show more »

My clinician Mona is great! However the company's policy on cancelling due to sickness seems unreasonable in my opinion. If you go to your appointment and you are unfit or too ill, they will turn you away and redeem your session but still keep your money. They'll ask for a sick note however, my GP is unable to provide one as I just have a cough and hadn't missed work (I work from home). I will not be booking any further packages or sessions with this clinic. Show less »

I felt as if they robbed £200 in broad daylight. I now ended my abusive relationship with them. I had a nurse consultation who said she couldn't help me with my bacne and tried to defer me to a doctor, they charged me £50 for this. I had a review meeting with a doctor who said my back looks fine now, but acne returned within 2 weeks. I was charged £150 for t... Show more »

I felt as if they robbed £200 in broad daylight. I now ended my abusive relationship with them. I had a nurse consultation who said she couldn't help me with my bacne and tried to defer me to a doctor, they charged me £50 for this. I had a review meeting with a doctor who said my back looks fine now, but acne returned within 2 weeks. I was charged £150 for this. Do yourself a favour and avoid seeing this clinic and if you work for Skin don't recommend to your loved ones if you cherish them. Show less »

AVOID THIS CLINIC I bought a package of treatments with one clinician and when they left the clinic and my treatments were transferred to another I was told that I had not in fact paid for certain areas. I was missold and they are refusing to honour the treatments I paid for in good faith. Additionally I raised this in an email complaint and the clinic manag... Show more »

AVOID THIS CLINIC
I bought a package of treatments with one clinician and when they left the clinic and my treatments were transferred to another I was told that I had not in fact paid for certain areas. I was missold and they are refusing to honour the treatments I paid for in good faith. Additionally I raised this in an email complaint and the clinic manager took 3 weeks to respond. Huge inconvenience and I have lost treatments I thought I had paid for. Show less »

Honestly the best skin clinic I’ve been to, I don’t trust anyone else to do my treatments. I’ve been treated by at least half the members of staff here and they always do an amazing job and tailor the treatment to what I need. I had some changes to my skin earlier this year and they were extremely careful in the advice and follow up treatments I was given. I... Show more »

Honestly the best skin clinic I’ve been to, I don’t trust anyone else to do my treatments. I’ve been treated by at least half the members of staff here and they always do an amazing job and tailor the treatment to what I need. I had some changes to my skin earlier this year and they were extremely careful in the advice and follow up treatments I was given. I’m so so happy with the results every time. Can’t fault a single member of staff Show less »