Laser Clinics UK - Kingston in Kingston upon Thames

Diona is the best therapist at Laser clinic Kingston. I was reluctant to go back there, but today I took the leap again. And what can I say.. Diona is amazing, welcoming, knowledgeable, precise, caring and lovely. I highly recommend booking her for laser. She is an asset for this company. I have booked again. And I will not go else where.

Natalie Wright

8 March 2026 18:06

I can honestly say this was the best experience I have had at the clinic. Karolina was incredibly professional, patient and meticulous. She was extremely thorough and made sure every area was treated properly, without me needing to prompt or guide her at any point. Having had the laser done so well today, is the main reason for the 5* Also having had around... Show more »

I can honestly say this was the best experience I have had at the clinic. Karolina was incredibly professional, patient and meticulous. She was extremely thorough and made sure every area was treated properly, without me needing to prompt or guide her at any point. Having had the laser done so well today, is the main reason for the 5*

Also having had around 13 laser sessions over the years, including top ups, I can genuinely see the difference between clinicians, as not all are equally meticulous.
Karolina's attention to detail really stood out, and it was clear from the start that she had read my notes and came fully prepared!

She took the time to review how many sessions I have previously had, talked through her assessment on whether my laser settings needed adjusting, and even remembered my previous levels when I asked. That level of care made the whole appointment feel very personalised and reassuring.

Genuinely the best experience I have had here. I would highly recommend booking with Karolina!! Show less »

Donya karimi

24 February 2026 22:10

Katie Kingston branch 🎉🙌🫶🏽 From start to finish, Katie was absolutely brilliant. She handled everything with professionalism, warmth, and care She took the time to reassure me throughout the appointment, clearly explaining each step before proceeding, which made a significant difference to my comfort and overall experience. Her calm and supportive approa... Show more »

Katie Kingston branch 🎉🙌🫶🏽
From start to finish, Katie was absolutely brilliant. She handled everything with professionalism, warmth, and care
She took the time to reassure me throughout the appointment, clearly explaining each step before proceeding, which made a significant difference to my comfort and overall experience. Her calm and supportive approach immediately put me at ease.
Katie is a true asset to your company and thoroughly deserves recognition for the exceptional level of service she provides. Show less »

Amna Mahmood

21 February 2026 08:08

Do not have laser treatment at this clinic. During my appointment, the therapist, Magdalena, marked the treatment area with a pink Stabilo highlighter instead of the standard white cosmetic pencil used in reputable clinics. This is not appropriate for a medical setting and immediately raised serious concerns about professionalism and hygiene. Her manner was... Show more »

Do not have laser treatment at this clinic.

During my appointment, the therapist, Magdalena, marked the treatment area with a pink Stabilo highlighter instead of the standard white cosmetic pencil used in reputable clinics. This is not appropriate for a medical setting and immediately raised serious concerns about professionalism and hygiene. Her manner was also dismissive and unwelcoming from the start, which made the situation even more uncomfortable.

As a result of this experience, I requested a full refund for my remaining prepaid sessions, as I no longer trusted the clinic to provide safe or competent care. My request was refused, despite what I consider to be unacceptable practice standards.

The clinic also appears to have constant staff turnover, with therapists changing every few weeks. This lack of continuity makes it impossible to build trust or feel confident in the care provided.

Overall, the practice feels poorly managed, unprofessional, and indifferent to patient concerns. I cannot recommend this clinic. Show less »

Beth Lewis

7 February 2026 17:05

Just completed my laser session , great relaxing atmosphere ! Karolina was Amazing ! Thank you for s such profesional care , i am nearly ready for the summer season again 🥳

Magdalena Helon

6 February 2026 13:01

Very bad experience – would not recommend I had a very disappointing experience with this clinic. They take full payment in advance, but their service is extremely unprofessional. On multiple occasions, my appointments were cancelled simply because I arrived around 5 minutes late, despite the fact that I had already paid. There was no flexibility, no under... Show more »

Very bad experience – would not recommend

I had a very disappointing experience with this clinic. They take full payment in advance, but their service is extremely unprofessional. On multiple occasions, my appointments were cancelled simply because I arrived around 5 minutes late, despite the fact that I had already paid.

There was no flexibility, no understanding, and no effort to help. What made the situation worse was the rude and dismissive attitude of the staff. Instead of trying to resolve the issue, they spoke to me in a very unfriendly and unprofessional way.

I wasted both my time and my money, and I felt completely disrespected as a patient. This clinic seems more focused on taking money than providing proper care.

I would strongly not recommend this clinic to anyone. Show less »

Sara Am

21 January 2026 14:02

Karolina and the rest of the team were amazing, they made me feel so welcomed and relaxed and they transformed my skin. After years of suffering with acne i now feel so confident and happy with how i look :,). I had a skin consultation with Karolina and she recommended perfect treatments for my skin type, they all worked so well . thank you so much to everyo... Show more »

Karolina and the rest of the team were amazing, they made me feel so welcomed and relaxed and they transformed my skin. After years of suffering with acne i now feel so confident and happy with how i look :,). I had a skin consultation with Karolina and she recommended perfect treatments for my skin type, they all worked so well . thank you so much to everyone there and 100% recommend to go!!! Show less »

jelena

27 November 2025 14:02

Diona was amazing – very kind, professional, and made me feel really comfortable. I’m very happy with the service and I highly recommend her. Thank you!

ANITA HANI

24 November 2025 18:06

What a huge disappointment. I was informed upon arrival at the clinic that there might be a delay of 10-15mns which I accepted.. but waiting for 30mns with no apparent reasons is simply not acceptable - receptionists did not have a clue what was happening. No apologies, no real care. Needless to say I dodged a bullet with this establishment and their terr... Show more »

What a huge disappointment. I was informed upon arrival at the clinic that there might be a delay of 10-15mns which I accepted.. but waiting for 30mns with no apparent reasons is simply not acceptable - receptionists did not have a clue what was happening. No apologies, no real care. Needless to say I dodged a bullet with this establishment and their terrible customer service and won’t be recommending it. Show less »

Stephanie Lyons

8 November 2025 18:06

I had a facial laser treatment done last month. My check bone was burnt and took two weeks to heal, I was given a refund for the burn and told to come in to have a LED treatment to help the burn. I decided to give the clinic another go and again my face and this time neck were burnt, not only did I get burnt but break out in the most painful spots. The serv... Show more »

I had a facial laser treatment done last month. My check bone was burnt and took two weeks to heal, I was given a refund for the burn and told to come in to have a LED treatment to help the burn.

I decided to give the clinic another go and again my face and this time neck were burnt, not only did I get burnt but break out in the most painful spots. The service since notifying the clinic had been poor, I keep calling chasing to found out what to do next.

I am really disappointed with my experience.

They use a different person each time you have treatment which I think is wrong, how are you meant to build a rapport and a lot of them are very young, the two lady’s who burn my face were really young.

I still haven’t been given a refund and still haven’t heard back from the manager. Show less »

Izzy Cavallino

21 October 2025 13:01

I had a skin consultation with Irina, and she was incredible. She was so honest and explained in detail exactly what my skin needed. She chose the perfect treatment for me. I highly recommend her

Sara cr

23 September 2025 11:11

Edyta is amazing! She is super sweet! You can tell she’s a genuine human being and loves her job. She made me comfortable and reassured me during the sessions and was very thorough with the treatment. It was nice end to my time at the clinic. Would highly recommend her!

D

26 August 2025 10:10

Rude and unprofessional staff - refusing to give their name and hanging up. No details for manager given or process for escalating concerns. When I requested clarification on a policy, the staff member failed to address my concerns adequately. I then asked for the name of the manager to escalate the issue, but my request was refused. I explained that it is a... Show more »

Rude and unprofessional staff - refusing to give their name and hanging up. No details for manager given or process for escalating concerns. When I requested clarification on a policy, the staff member failed to address my concerns adequately. I then asked for the name of the manager to escalate the issue, but my request was refused. I explained that it is a reasonable expectation to be provided with the name of a staff member, yet my request was dismissed, and I was abruptly hung up on.
I immediately called back and was connected with another staff member. I again requested the name of the individual I had spoken with earlier, but this request was once again denied. The staff member went so far as to suggest that staff members are sometimes uncomfortable sharing their names and may even falsify their identities. I pointed out that this is both unlawful and unacceptable, as customers have a right to know the name of the individual providing their treatment. I explained if they enforcing a policy they should not be worried about providing a name.extremely concerned about safety if staff members are in openly saying that they have to lie about their names in a professional setting. Show less »

Asma Malik

16 May 2025 11:11

This review is about today's experience. I have been there 12 times so far, and for 1st time, my journey to Laser Clinic in Kingston was amazing. If I had a question, there were no rolling eyes or any feeling that I was bothering the therapist by asking, while the session or after, no rushing at all. Her attitude and behaviour were implacable. Lovely smile.... Show more »

This review is about today's experience.
I have been there 12 times so far, and for 1st time, my journey to Laser Clinic in Kingston was amazing. If I had a question, there were no rolling eyes or any feeling that I was bothering the therapist by asking, while the session or after, no rushing at all.
Her attitude and behaviour were implacable. Lovely smile. I must say a big thank you to Simki.
Unfortunately, I couldn't manage to book the next session with her, but I'll make sure I'll request her service in the future. Show less »

Ana Maria

4 April 2025 10:10

I cannot recommend Irina enough! She is incredibly thorough and ensures that you feel completely comfortable throughout the process. Her knowledge and expertise in laser hair removal are outstanding, and her polite and professional demeanor make every session a pleasure. The results have been nothing short of impressive—I’ve seen such a significant differen... Show more »

I cannot recommend Irina enough! She is incredibly thorough and ensures that you feel completely comfortable throughout the process. Her knowledge and expertise in laser hair removal are outstanding, and her polite and professional demeanor make every session a pleasure.

The results have been nothing short of impressive—I’ve seen such a significant difference since starting treatment with Irina. I now only attend for maintenance sessions, and even those are quick and effective.

If you’re considering laser hair removal, Irina is the best choice. A true professional who genuinely cares about her clients! Show less »

P S

18 December 2024 17:05

Is this your clinic

Laser Clinics UK - Kingston

Injectables specialists

Laser Clinics UK - Kingston Reviews

Frequently asked questions

How much does Botox cost at Laser Clinics UK - Kingston?

How much does a filler treatment cost at Laser Clinics UK - Kingston?

What are the reviews like for Laser Clinics UK - Kingston?

What is the address of Laser Clinics UK - Kingston?

Does a treatment at Laser Clinics UK - Kingston hurt?

Is Laser Clinics UK - Kingston trustworthy?