Hall Green Dental Practice | Dentist in Skelmersdale

Very upset. I travelled by bus for 55min with my 2 kids i arrived 7min late because I depend on the bus. And the stuff didn't want to see my son. It was a very hot day and he had a terrible headache. I explain that I came by bus and it's not fault. I live in Ormskirk and I don't drive. Even after explaining everything. The receptionist didn't had empathy and... Show more »

Very upset.
I travelled by bus for 55min with my 2 kids i arrived 7min late because I depend on the bus. And the stuff didn't want to see my son. It was a very hot day and he had a terrible headache. I explain that I came by bus and it's not fault.
I live in Ormskirk and I don't drive.
Even after explaining everything.
The receptionist didn't had empathy and start typing a message to the dentist upstairs.
After 30 min of making us wait the reception said. I will have to re-arrange another appointment.

The place was empty o could count the flies.

Also, went to the toilet which is next to the dental room. And the room had NO patient. Only the dental DRA sat on her chair typing back and forward with the Receptionist.

Had to travel back home Very upset. Spend money on buses and precious time that I could spend with my kids on a picnic.

Absolutely, NO understanding and NO empathy. Show less »

This dentist really does provide flexibility and consideration in their booking system. Which is backed up with very clear notifications of forth coming appointments. Treatment is excellent again with good communication regarding any treatment required. My specific requirements are quite complicated but are still accommodated professionally. I highly recomme... Show more »

This dentist really does provide flexibility and consideration in their booking system. Which is backed up with very clear notifications of forth coming appointments. Treatment is excellent again with good communication regarding any treatment required. My specific requirements are quite complicated but are still accommodated professionally. I highly recommend this dentist. Show less »