I had been to some other clinics, but I was not completely happy and had a 'niggling' feeling and therefore did not proceed. This was not the case for the Aesthetic Beauty Centre. From the moment I contacted the surgery and spoke to the lovely receptionist to book an appointment, until present, I cannot praise Dr Dutta, Wendy and all the staff at both the...
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I had been to some other clinics, but I was not completely happy and had a 'niggling' feeling and therefore did not proceed. This was not the case for the Aesthetic Beauty Centre. From the moment I contacted the surgery and spoke to the lovely receptionist to book an appointment, until present, I cannot praise Dr Dutta, Wendy and all the staff at both the Sunderland and the Newcastle clinics highly enough.
Both clinics are very easy to find and get to. They are set in old Victorian/Edwardian houses and still retain a lot of their original features and are very comfortable. You immediately feel welcome and are offered a hot drink whilst waiting or filling out the required forms.
The consultation with Dr. Dutta was very thorough and he managed my expectations brilliantly. He gave me all the necessary advice and more, to assist me in making an informed decision. In fact that I was so comfortable and happy with the information, I wanted to book in right then and there. Dr Dutta refused to do this and advised me to go away and think about it to ensure that I was making the right decision. What I may add is that the prices are very competitive.
I called again and I was booked in for my pre-op which was carried out by Wendy, who was also very nice, attentive and very thorough. All questions were asked, she gave me extra advise and really reassured me.
A letter was provided to me after my pre-op advising of all the dates and times for follow up appointments. I had to change a few due to work commitments, but this was no bother.
On the day of the Op, all the team were brilliant, Wendy was a rock and was so supportive. Dr Dutta also made a couple of jokes which allowed me to relax even further. Both the Anesthetist and Francesca, the nurse who assisted, were lovely too. After I woke up and recovered, I was offered tea and toast and my husband phoned to see how long I was going to be, he was informed the operation had been successful and what time to come and pick me up. He too was offered tea and coffee whilst he waited and Dr Dutta went to speak to him personally.
The care and the attention and aftercare are second to none. Thy are very gentle and even during recovery, Dr Dutta shows you how far you have come. Wendy is also brilliant in this area, very gently cleaning your wounds and giving advise on how to look after them or why they need to add further bandages.
I still have a way to go before I can see my final results, but I cannot recommend Dr Dutta, Wendy and The Aesthetic Beauty Centre team highly enough.
Thank you.
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