Thérapie Clinic - Westfield Stratford

I went just for the consultation tbis morning. I was attended by Nurse Mel. She listened intently to all my concerns and answered accordingly. She was warm, kind, andmade me feel comfortable. She reassured me for the treatment I would like go for. I believe if I hadn't seen by Nurse Mel, I would have chickened out. I am intending to go for the first ever tr... Show more »

I went just for the consultation tbis morning. I was attended by Nurse Mel. She listened intently to all my concerns and answered accordingly. She was warm, kind, andmade me feel comfortable. She reassured me for the treatment I would like go for. I believe if I hadn't seen by Nurse Mel, I would have chickened out. I am intending to go for the first ever treatment, hoping to be treated by the skilled hands of Nurse Mel. Show less »

I had such a lovely experience! With Melania Tiddia She’s an incredibly sweet and professional lady very informative and really takes the time to make sure you feel comfortable. She listened carefully to my concerns (especially after I previously had a brow drop effect elsewhere) and was extremely cautious and precise with her work. You can tell she genuinel... Show more »

I had such a lovely experience! With Melania Tiddia She’s an incredibly sweet and professional lady very informative and really takes the time to make sure you feel comfortable. She listened carefully to my concerns (especially after I previously had a brow drop effect elsewhere) and was extremely cautious and precise with her work. You can tell she genuinely cares about her clients and takes pride in doing everything to the best of her ability. Highly recommend! Show less »

I had such a great experience at Thérapie Clinic! Everyone, from the staff to the management was incredibly helpful, kind and welcoming. They took the time to offer great advice and made me feel really comfortable throughout the whole process. The team is so lovely, and I genuinely appreciated how caring and professional they were. I highly recommend! Thank... Show more »

I had such a great experience at Thérapie Clinic! Everyone, from the staff to the management was incredibly helpful, kind and welcoming. They took the time to offer great advice and made me feel really comfortable throughout the whole process. The team is so lovely, and I genuinely appreciated how caring and professional they were. I highly recommend! Thank you Show less »

I recently visited Therapy Skin Clinic at Westfield Stratford and had an absolutely fantastic experience from start to finish. The staff were incredibly friendly, professional, and welcoming – Dr Vitalina Klimenka made me feel at ease the moment I walked through the door. The clinic itself is modern, clean, and relaxing, creating the perfect environment for... Show more »

I recently visited Therapy Skin Clinic at Westfield Stratford and had an absolutely fantastic experience from start to finish. The staff were incredibly friendly, professional, and welcoming – Dr Vitalina Klimenka made me feel at ease the moment I walked through the door.

The clinic itself is modern, clean, and relaxing, creating the perfect environment for a skin treatment. I was particularly impressed with how knowledgeable the team was. They took the time to assess my skin properly, explained the treatments in detail, and recommended a personalised plan that suited both my skin type and concerns.

I saw visible improvements after just a few sessions – my skin feels smoother, brighter, and so much healthier. The quality of care and attention to detail here is genuinely impressive. They clearly use high-end products and advanced techniques, and I felt confident I was in safe hands throughout.

If you’re looking for expert skin care in East London with real results, I can’t recommend Therapy Skin Clinic enough. Whether it’s for a specific issue or just a regular glow-up, this place is a hidden gem in Westfield! Show less »

As a South Asian girl, I am naturally very hairy but after 6 sessions and with more to come, I'm always thinking about whether or not I need to shave before my sessions because I can't see any hair. The laser air removal treatment is definitely worth it. The staff here are also amazing. They answer my questions in full detail, are always polite and very pro... Show more »

As a South Asian girl, I am naturally very hairy but after 6 sessions and with more to come, I'm always thinking about whether or not I need to shave before my sessions because I can't see any hair. The laser air removal treatment is definitely worth it.

The staff here are also amazing. They answer my questions in full detail, are always polite and very professional and friendly. I would definitely recommend Therapie Stratford to anyone with full confidence. Show less »

I recently had my polynucleotide treatment with Nurse Mel, and I couldn’t be happier with the experience. From the moment I arrived, she made me feel comfortable and reassured, explaining everything clearly and answering all of my questions with patience and professionalism. The treatment itself was carried out with such care and precision — I felt complete... Show more »

I recently had my polynucleotide treatment with Nurse Mel, and I couldn’t be happier with the experience. From the moment I arrived, she made me feel comfortable and reassured, explaining everything clearly and answering all of my questions with patience and professionalism.

The treatment itself was carried out with such care and precision — I felt completely at ease in her hands. Nurse Mel has a gentle touch and a warm, friendly manner that makes the whole process so much easier.

I would highly recommend Nurse Mel to anyone considering polynucleotide treatments — she is knowledgeable, skilled, and genuinely cares about her patients. Show less »

The clinic has absurd rules. I tried to cancel or reschedule my appointment due to painful menstrual cramps, but the receptionist refused because there were less than 48 hours left. How could I possibly know how I’d feel two days in advance? asking me to come anyway because there is no options , ridiculous , It feels like they only care about making money, n... Show more »

The clinic has absurd rules. I tried to cancel or reschedule my appointment due to painful menstrual cramps, but the receptionist refused because there were less than 48 hours left. How could I possibly know how I’d feel two days in advance? asking me to come anyway because there is no options , ridiculous , It feels like they only care about making money, not about their patients!

As a result, one of my prepaid sessions was wasted. Yeah I have to pay again for my prepaid session just because of this stupidity The staff were completely unhelpful, and I had to arrange a new appointment with another clinic myself. Very poor service and unreasonable policies. Show less »

Horrible experience with this company. I purchased a laser treatment package and it has been nothing but frustration. It took a long time just to get an appointment, and then the day before my scheduled session, they cancelled via email even though their own policy requires clients to give 48 hours notice. They offered me an appointment at the Canary Wharf... Show more »

Horrible experience with this company. I purchased a laser treatment package and it has been nothing but frustration. It took a long time just to get an appointment, and then the day before my scheduled session, they cancelled via email even though their own policy requires clients to give 48 hours notice.

They offered me an appointment at the Canary Wharf branch, which I declined, requesting instead for Stratford. Without consulting me, they went ahead and booked me for a random day and time. When I contacted customer service, they simply cancelled it.

Later, the Stratford clinic apologised and offered me an appointment for the 8th of September at 8:30pm. Today is the 8th, and there is still no confirmation, no booking, nothing.

This has been an absolute nightmare unprofessional, disorganised, and stressful. I’ve now asked for a full refund. Show less »

Natasha was absolutely amazing during my consultation. She took the time to get to know me and my situation and was extremely informative as well as helpful. I have been to other laser places before however their service is nothing in comparison to today’s consultation as they simply do a patch test and schedule an appointment without providing further infor... Show more »

Natasha was absolutely amazing during my consultation. She took the time to get to know me and my situation and was extremely informative as well as helpful. I have been to other laser places before however their service is nothing in comparison to today’s consultation as they simply do a patch test and schedule an appointment without providing further information about the machine in itself along with aftercare. Looking forward to my first laser session in a few weeks time x Show less »

It was lovely to speak to Craig today regarding restarting laser treatment after a long break from it. He was very professional and helpful, and really gave me the confidence boost I needed. He was super approachable and genuine, and I would highly recommend anyone to speak with him if they’re thinking of starting treatment at Therapie Clinic! Thank you so... Show more »

It was lovely to speak to Craig today regarding restarting laser treatment after a long break from it. He was very professional and helpful, and really gave me the confidence boost I needed. He was super approachable and genuine, and I would highly recommend anyone to speak with him if they’re thinking of starting treatment at Therapie Clinic! Thank you so much! :) Show less »

I had a face treatment today and was very impressed with the experience. The staff were warm, welcoming, and made me feel at ease throughout. The doctors were highly knowledgeable and provided excellent advice tailored to my skin needs. I appreciated their professionalism and the care they took during the procedure. I left feeling refreshed and confident. Hi... Show more »

I had a face treatment today and was very impressed with the experience. The staff were warm, welcoming, and made me feel at ease throughout. The doctors were highly knowledgeable and provided excellent advice tailored to my skin needs. I appreciated their professionalism and the care they took during the procedure. I left feeling refreshed and confident. Highly recommend! Show less »