Thérapie Clinic - Ealing Broadway

This was my first time at this branch, and I genuinely felt that I was being treated by someone who was not only highly professional but also incredibly polite and kind. I was truly happy with the way Adriana treated me and made me feel comfortable throughout my session. I’ll definitely be booking all my future sessions with Adriana. Thank you, Adriana, for... Show more »

This was my first time at this branch, and I genuinely felt that I was being treated by someone who was not only highly professional but also incredibly polite and kind. I was truly happy with the way Adriana treated me and made me feel comfortable throughout my session.

I’ll definitely be booking all my future sessions with Adriana. Thank you, Adriana, for providing such a wonderful experience. I truly appreciate your professionalism and kindness! ❤️ Show less »

It was the words session ever. I am very disappointed and feel like it was a waste of a session. The therapist rushed through the process, did not use overlapping passes, and missed major sections of the treatment area. The number of times I heard the tool “beeping” was very small and the while session (bikini + armpits) was super quick, I didn’t even realis... Show more »

It was the words session ever. I am very disappointed and feel like it was a waste of a session. The therapist rushed through the process, did not use overlapping passes, and missed major sections of the treatment area. The number of times I heard the tool “beeping” was very small and the while session (bikini + armpits) was super quick, I didn’t even realise its finished. She barely touched the armpit areas and bikini. She did just a couple of “beeps” for each armpit. I’m not even sure she did my left armpit, she beeped the tool maybe twice. It was so quick, to the point that I thought she just tested her tool, if it’s working. I even asked if she did the left armpit, she said yes, but I was too confused to insist, which I regret. I should’ve insisted her to do everything properly. Bikini areas as well, was super quick and most of the are left out. The whole time laser didn’t even hurt, like it does normally. And she didn’t even apply the cooling gel afterwards. To be fair, no gel was probably needed since there wasn’t much of a laser treatment applied anyway. As I said it didn’t even hurt and was super quick. I suspect the lowest power was used, which I don’t see underrated why. This experience was very disappointing, especially because I had one  session in Ealing branch with Laveen S. and it was great, she took her time, didn’t rush, listened to my requests and did everything properly paying attention to all the areas without leaving some skin areas untreated.
Is it possible to do anything about this session, because I truly feel like it was a waste. If I knew, I would’ve rather skipped this session.
Sorry for inconvenience. I don’t want the therapist to get in trouble, but it was such a disappointment. I really loved all my sessions before, so I really wouldn’t want to have similar frustrating experience.
Thank you very much Show less »

The aesthetician did not appear confident throughout the appointment. She repeatedly asked me where I thought the filler should be placed, which I found very concerning. As a client with no professional knowledge of cosmetic injectables, I would expect the practitioner to assess my face, listen to the results I wanted, and use their expertise to determine th... Show more »

The aesthetician did not appear confident throughout the appointment. She repeatedly asked me where I thought the filler should be placed, which I found very concerning. As a client with no professional knowledge of cosmetic injectables, I would expect the practitioner to assess my face, listen to the results I wanted, and use their expertise to determine the appropriate treatment plan. I don’t believe it is appropriate to ask a client, “Where do you think the filler should go?”

I paid £250 for 1ml of filler, and unfortunately the overall experience did not meet my expectations. I left feeling disappointed and lacking confidence in the treatment I received. Based on my experience, I will not be returning for filler treatments.

I also raised my concerns with the staff at the front desk, but I felt completely dismissed. When I explained that my experience had not been good, the only response I received was, “Oh,” and nothing further. There was no attempt to address my concerns, apologise, or offer a resolution.

This was at the Ealing Broadway clinic, and I found the level of customer service to be very unprofessional. Given the nature of my complaint, I was surprised that a manager was not asked to come and speak with me. I would have expected my concerns to be taken seriously rather than ignored.

I actually want a refund. Show less »

Daariya was my laser technician, she talked me through the appointment with plenty of information, providing descriptive and informative advice consistently throughout. With it being my first full body laser session, she made sure that I was comfortable at all times, from adjusting the temperature in the room, to making sure the pain level was tolerable for... Show more »

Daariya was my laser technician, she talked me through the appointment with plenty of information, providing descriptive and informative advice consistently throughout. With it being my first full body laser session, she made sure that I was comfortable at all times, from adjusting the temperature in the room, to making sure the pain level was tolerable for me at all times. She was an absolute sweetheart. Prior to this, I had my initial consultation with Weronika, who I think definitely won me over with her gorgeous attitude and professionalism from the start. She spoke very highly of the company and how much she thoroughly enjoys working for Therapie. A happy employee, makes work places thrive and it was glowing on her face. She was super informative and helped talk me through each stage and what to expect. She also helped me with my payment plan options and was professional throughout. Highly recommend! Lovely bunch of girls Show less »

Bona is truly the best laser therapist. She takes her time to ensure every detail is perfect and never rushes the process, which made me feel incredibly valued as a client. I especially appreciated how she constantly checked in to ask if I was okay, prioritising my comfort and making me feel completely at ease throughout the entire session. I left feeling gr... Show more »

Bona is truly the best laser therapist. She takes her time to ensure every detail is perfect and never rushes the process, which made me feel incredibly valued as a client. I especially appreciated how she constantly checked in to ask if I was okay, prioritising my comfort and making me feel completely at ease throughout the entire session. I left feeling great. Show less »

I had my first session with Simone today, and it was such a great experience 🤍 From the beginning, she made me feel comfortable and explained everything clearly step by step. What I appreciated the most was how attentive she was to my comfort, she kept checking in about the pain level and made sure I was okay throughout the session, adjusting things when n... Show more »

I had my first session with Simone today, and it was such a great experience 🤍
From the beginning, she made me feel comfortable and explained everything clearly step by step.

What I appreciated the most was how attentive she was to my comfort, she kept checking in about the pain level and made sure I was okay throughout the session, adjusting things when needed. Her approach is both professional and kind, and everything felt very smooth and easy.

I genuinely felt in safe hands, and I’m looking forward to continuing my sessions with her. I highly recommend Simone to anyone considering laser hair removal Show less »

I had a really great experience at the therapy clinic. Adriana was extremely professional and made me feel completely comfortable throughout the session. She carried out a full laser treatment for both my body and face with great care and attention to detail. She is truly excellent at what she does, and her professionalism really stood out. I’m very happy w... Show more »

I had a really great experience at the therapy clinic. Adriana was extremely professional and made me feel completely comfortable throughout the session. She carried out a full laser treatment for both my body and face with great care and attention to detail.

She is truly excellent at what she does, and her professionalism really stood out. I’m very happy with the results and will definitely be coming back again. Highly recommended! Show less »

I’ve had 6 laser hair removal sessions with Adriana and the results have been amazing so far! Adriana is incredibly professional, friendly and always makes me feel completely at ease during the treatments. She explains everything clearly and takes the time to make sure I’m comfortable throughout ☺️ I’ve already noticed a huge reduction in hair growth. The w... Show more »

I’ve had 6 laser hair removal sessions with Adriana and the results have been amazing so far! Adriana is incredibly professional, friendly and always makes me feel completely at ease during the treatments. She explains everything clearly and takes the time to make sure I’m comfortable throughout ☺️

I’ve already noticed a huge reduction in hair growth. The whole experience has been really positive and I wouldn’t hesitate to recommend Adriana to anyone considering laser hair removal. Show less »

I had several microneedling appointments at Therapie and the experience was excellent from start to finish. Weronika was incredibly professional, knowledgeable, and took the time to clearly explain the procedure and aftercare, which made me feel comfortable throughout the treatment. Furthermore, the results have been amazing! My skin has improved so much th... Show more »

I had several microneedling appointments at Therapie and the experience was excellent from start to finish.

Weronika was incredibly professional, knowledgeable, and took the time to clearly explain the procedure and aftercare, which made me feel comfortable throughout the treatment.
Furthermore, the results have been amazing! My skin has improved so much that I honestly never thought it could look this good even though I did do treatments with other doctors, but results were not the same, this time I saw noticeable difference even after my first treatment. You can really tell Weronika cares about achieving the best outcomes for her clients. Clinic is very lucky to have such a skilled and dedicated professional on their team. Highly recommend! Show less »

After having a terrible experience at another branch, I decided to move to the Ealing clinic after seeing Annie C’s name mentioned multiple times in the reviews — and I’m so glad I did. Annie has been fantastic with my laser treatments. She is friendly, supportive, and immediately puts you at ease. From the start, she made me feel comfortable and confident... Show more »

After having a terrible experience at another branch, I decided to move to the Ealing clinic after seeing Annie C’s name mentioned multiple times in the reviews — and I’m so glad I did.

Annie has been fantastic with my laser treatments. She is friendly, supportive, and immediately puts you at ease. From the start, she made me feel comfortable and confident in the process. Most importantly, I’m finally seeing great results!

Her professionalism and caring approach have completely changed my experience. I would highly recommend Annie to anyone considering laser treatment. Show less »

I’ve had laser done before, but Athraa is honestly on another level. She’s so thorough, professional, and makes the whole experience feel easy and comfortable. You can tell she really knows what she’s doing and takes pride in her work. She’s super sweet, makes you feel relaxed, and checks in properly throughout. The session was smooth, efficient, and I felt... Show more »

I’ve had laser done before, but Athraa is honestly on another level. She’s so thorough, professional, and makes the whole experience feel easy and comfortable. You can tell she really knows what she’s doing and takes pride in her work.

She’s super sweet, makes you feel relaxed, and checks in properly throughout. The session was smooth, efficient, and I felt completely looked after

thank you💕 Show less »

I had my last session with Laveen, and she was truly amazing—she went above and beyond in every way. From the moment I walked in, she made me feel comfortable, welcomed, and genuinely cared for. Her kindness, professionalism, and attention to detail really stand out. You can tell she approaches her work with so much honesty, patience, and grace, and that she... Show more »

I had my last session with Laveen, and she was truly amazing—she went above and beyond in every way. From the moment I walked in, she made me feel comfortable, welcomed, and genuinely cared for. Her kindness, professionalism, and attention to detail really stand out. You can tell she approaches her work with so much honesty, patience, and grace, and that she truly wants the best outcome for her clients. The entire experience was consistently positive and reassuring. I felt heard, respected, and in great hands. I’ll definitely be booking more sessions with her in the future. Show less »

I have loved the service when i started my laser hair removal journey but after i took a pause and started again , I didn’t see any changes on my hair growth even after having many sessions. Though all the staff are lovely,helpful , professional,experienced and understanding, i was not getting the results i was expecting after the sessions. But when i had a... Show more »

I have loved the service when i started my laser hair removal journey but after i took a pause and started again , I didn’t see any changes on my hair growth even after having many sessions. Though all the staff are lovely,helpful , professional,experienced and understanding, i was not getting the results i was expecting after the sessions. But when i had a session with Adriana I explained her everything and the stress i have as it costs alot right for this treatment, she did understand it and fr that session i have seen a huge difference and i cnt even express in words how happy i was. She even booked me for a review session after 4 weeks of that session where i reached late but still even being on break she gave me her valuable time and attention. I showed her my satisfaction of thay session and how much it has helped to reduce my hair growth. She really gave me again the hope that i am not wasting my hard earned money for nothing. Special thanks to her. Show less »

I had such a great experience with Bona she is absolutely amazing at what she does. From the moment I arrived, she made me feel comfortable, relaxed, and completely at ease. She’s incredibly professional, gentle, and clearly very knowledgeable. The laser treatment was done with so much care and attention, and she took the time to explain everything.The resul... Show more »

I had such a great experience with Bona she is absolutely amazing at what she does. From the moment I arrived, she made me feel comfortable, relaxed, and completely at ease. She’s incredibly professional, gentle, and clearly very knowledgeable.
The laser treatment was done with so much care and attention, and she took the time to explain everything.The results were excellent, and I couldn’t be happier. Show less »

I had such a great experience thanks to Meheneet and Chanel! They completely changed my mind and helped me let go of all the negative thoughts I had. Meheneet was amazing during my last session — so caring and supportive. They both made me feel really confident about continuing my laser treatment. I’ll be booking my next appointment at the Ealing branch just... Show more »

I had such a great experience thanks to Meheneet and Chanel! They completely changed my mind and helped me let go of all the negative thoughts I had. Meheneet was amazing during my last session — so caring and supportive. They both made me feel really confident about continuing my laser treatment. I’ll be booking my next appointment at the Ealing branch just for them! Show less »

I had an excellent experience! The service was outstanding, and the staff were friendly, knowledgeable, and welcoming. Since this was my very first treatment, I was a little nervous, but they took the time to explain every step of the process and made sure I felt completely comfortable and informed the entire time. I would highly recommend them to anyone con... Show more »

I had an excellent experience! The service was outstanding, and the staff were friendly, knowledgeable, and welcoming. Since this was my very first treatment, I was a little nervous, but they took the time to explain every step of the process and made sure I felt completely comfortable and informed the entire time. I would highly recommend them to anyone considering their first treatment or looking for a team that prioritizes your comfort and understanding. Show less »

I had an amazing consultation for laser hair removal at Thérapie Clinic in Ealing Broadway and I couldn’t be happier with my experience. Keelan was incredibly professional, knowledgeable, and made me feel completely at ease from start to finish. Everything was explained clearly, all my questions were answered, and I felt genuinely cared for. The clinic is cl... Show more »

I had an amazing consultation for laser hair removal at Thérapie Clinic in Ealing Broadway and I couldn’t be happier with my experience. Keelan was incredibly professional, knowledgeable, and made me feel completely at ease from start to finish. Everything was explained clearly, all my questions were answered, and I felt genuinely cared for. The clinic is clean, welcoming, and very well organised. I left feeling confident and excited to start my treatments. Highly recommend! 😇 Show less »

I had such a great experience with Meheneet during my laser session! She made me feel so comfortable, the treatment was super smooth and she checked in with me the whole time to make sure I was okay she’s so friendly, professional and genuinely cares about her clients you can really tell she loves what she does. I honestly wouldn’t want anyone else doing my... Show more »

I had such a great experience with Meheneet during my laser session! She made me feel so comfortable, the treatment was super smooth and she checked in with me the whole time to make sure I was okay she’s so friendly, professional and genuinely cares about her clients you can really tell she loves what she does. I honestly wouldn’t want anyone else doing my laser, she’s the best! Highly recommend her to anyone thinking about getting laser done x Show less »

It was my first time at Therapie Clinic in Ealing and Simone was absolutely amazing ♥️ She made me feel very comfortable and she was very professional throughout the whole session. She took her time with me and explained me everything!! I used to go at Therapie Brent Cross for about 2 years , but after visiting your Brunch in Ealing I am definitely planning... Show more »

It was my first time at Therapie Clinic in Ealing and Simone was absolutely amazing ♥️ She made me feel very comfortable and she was very professional throughout the whole session. She took her time with me and explained me everything!!
I used to go at Therapie Brent Cross for about 2 years , but after visiting your Brunch in Ealing I am definitely planning to continue my sessions here 🤍 Show less »

I am a long-term customer of Therapy Clinic and have experienced a wide variety of their treatments. Today, I had a skin laser appointment with Simone at the Ealing branch. Even though I was fashionably late, I was still accommodated and treated with immense gentleness, care, dignity, and respect. I truly appreciate the team—they are such friendly and pleasa... Show more »

I am a long-term customer of Therapy Clinic and have experienced a wide variety of their treatments. Today, I had a skin laser appointment with Simone at the Ealing branch. Even though I was fashionably late, I was still accommodated and treated with immense gentleness, care, dignity, and respect. I truly appreciate the team—they are such friendly and pleasant people. Show less »

I had booked 10 laser sessions, and my anxiety grew bigger for every session I had, as my pain threshold is really low. However , I had my 5th session. With Bona and it was amazing. I did not feel a thing, it was very pain free and she answered all questions I had with detail and put my mind at ease. Coming from someone who was about to cancel her remainin... Show more »

I had booked 10 laser sessions, and my anxiety grew bigger for every session I had, as my pain threshold is really low. However , I had my 5th session. With Bona and it was amazing. I did not feel a thing, it was very pain free and she answered all questions I had with detail and put my mind at ease. Coming from someone who was about to cancel her remaining sessions, I’m happy I got Bona to treat me, because I’d definitely be going back/exploring other treatments Show less »

Bona is really really good. She is now my new favourite. I’ve been to different clinics and had different therapist and I’ve never experienced a smooth, almost pain-free and enjoyable treatment. I never had someone who is as warm, caring, and knowledgeable than her. Someone who really loves her job and is dedicated and actually cares for her clients. Thank y... Show more »

Bona is really really good. She is now my new favourite. I’ve been to different clinics and had different therapist and I’ve never experienced a smooth, almost pain-free and enjoyable treatment. I never had someone who is as warm, caring, and knowledgeable than her. Someone who really loves her job and is dedicated and actually cares for her clients. Thank you Bona, you made my day! 🤗 Show less »

I didn’t want fillers that give instant fullness, I wanted something that works with my own skin. Sculptra was the perfect choice. A few sessions with Dr. Narjes and my skin looks healthier, my jawline is more defined, and overall I feel rejuvenated. She explained the whole process so well and made me feel at ease. She said it’s a game changer, and she is ab... Show more »

I didn’t want fillers that give instant fullness, I wanted something that works with my own skin. Sculptra was the perfect choice. A few sessions with Dr. Narjes and my skin looks healthier, my jawline is more defined, and overall I feel rejuvenated. She explained the whole process so well and made me feel at ease. She said it’s a game changer, and she is absolutely right! Highly recommend this treatment and her!!!!! Show less »

I wanted to write a review to express my gratitude for Meheneet exceptional service. She made me feel completely at ease. She is professional, knowledgeable, and have a wonderfully calm and friendly demeanor that makes a potentially awkward experience feel comfortable. She is incredibly thorough in explaining the laser hair removal process, and patiently an... Show more »

I wanted to write a review to express my gratitude for Meheneet exceptional service. She made me feel completely at ease. She is professional, knowledgeable, and have a wonderfully calm and friendly demeanor that makes a potentially awkward experience feel comfortable.

She is incredibly thorough in explaining the laser hair removal process, and patiently answered all of my questions. During my session, she consistently checked in on my comfort level and adjusted the settings as needed.

I highly recommend Meheneet to anyone considering laser hair removal. Her professionalism and positive attitude truly make all the difference. Thank you for making my experience so positive. Show less »

I feel the therapist always go too quickly. I’ve had laser done for over a decade and speed does really make an impact when you’ve got thick hair. Some follicles aren’t addressed at all which means my regrowth is faster. It’s clear that therapist are trained to work quickly so they can see as many clients as possible and then say that they can only go over t... Show more »

I feel the therapist always go too quickly. I’ve had laser done for over a decade and speed does really make an impact when you’ve got thick hair. Some follicles aren’t addressed at all which means my regrowth is faster. It’s clear that therapist are trained to work quickly so they can see as many clients as possible and then say that they can only go over the affected area only once for safety. Show less »