Thérapie Clinic - Clapham South

It’s always great here! I’ve had two sessions with Charlene and one with Hayley, and both women have been fantastic. They take the time to talk me through the treatment process as well as all the pre- and post-care instructions, which really helps put me at ease. They are friendly, professional, and make what could be an uncomfortable treatment feel complet... Show more »

It’s always great here! I’ve had two sessions with Charlene and one with Hayley, and both women have been fantastic. They take the time to talk me through the treatment process as well as all the pre- and post-care instructions, which really helps put me at ease.

They are friendly, professional, and make what could be an uncomfortable treatment feel completely comfortable and stress-free. The clinic is always clean, welcoming, and well-organised, and I’ve felt looked after during every appointment.

I’m already seeing positive results from my laser hair removal treatments on my underarms and bikini area, and I’m really pleased with the progress so far. I would definitely recommend this clinic to anyone considering laser hair removal. Show less »

I've just had my 5th laser hair removal session for my chest and back with Charlene, and I'm really happy with the results so far. As a man with a lot of hair in these areas, I can already see a big difference and much slower regrowth. Charlene has been great from the start. She is friendly, professional, and always makes me feel comfortable during the sessi... Show more »

I've just had my 5th laser hair removal session for my chest and back with Charlene, and I'm really happy with the results so far. As a man with a lot of hair in these areas, I can already see a big difference and much slower regrowth.
Charlene has been great from the start. She is friendly, professional, and always makes me feel comfortable during the sessions. She explains everything clearly and is always happy to answer any questions :)
I've had a very positive experience and would definitely recommend Thérapie Clinic Show less »

I had a great consultation with Izzy and she was very well prepared and took the time to explain everything clearly and in a way that was easy to understand. She was friendly, polite, and made me feel comfortable throughout the appointment. She also clearly informed me about prices and policies, which I really appreciated. I left feeling informed and confide... Show more »

I had a great consultation with Izzy and she was very well prepared and took the time to explain everything clearly and in a way that was easy to understand. She was friendly, polite, and made me feel comfortable throughout the appointment. She also clearly informed me about prices and policies, which I really appreciated. I left feeling informed and confident about the next steps. Highly recommend. Show less »

I visited yesterday for my anti-wrinkle injections and as always, had an exceptional experience with Hayley. I’m a returning client because her service consistently stands out. Her results are consistently flawless. I’ve never left disappointed from any treatment with her. If you’re considering booking for the first time, I can’t recommend her and the clinic... Show more »

I visited yesterday for my anti-wrinkle injections and as always, had an exceptional experience with Hayley. I’m a returning client because her service consistently stands out. Her results are consistently flawless. I’ve never left disappointed from any treatment with her. If you’re considering booking for the first time, I can’t recommend her and the clinic enough. You’ll be in expert hands from start to finish. Show less »

Staff at Therapie Clapham South are very detailed ,cordial and welcoming.I had my Laser treatment and it was a very good experience. I am having my Microneedling Facials and Charlene was so careful and detailed. She explained the whole procedure clearly and put me at ease during the process. The Facials was very relaxing and therapeutic and I can see the dif... Show more »

Staff at Therapie Clapham South are very detailed ,cordial and welcoming.I had my Laser treatment and it was a very good experience. I am having my Microneedling Facials and Charlene was so careful and detailed. She explained the whole procedure clearly and put me at ease during the process. The Facials was very relaxing and therapeutic and I can see the difference already. Keep up the good work. Will definitely recommend 👌 Show less »

I’ve been seeing Hayley for a couple of years now and she has done all my cosmetic treatments. I couldn’t recommend her enough! She’s so carful and really makes you feel at ease. She takes time to talk you through procedures and is always happy to give hones recommendations. Thank you so much!! The clinic overall is always such a great experience with incred... Show more »

I’ve been seeing Hayley for a couple of years now and she has done all my cosmetic treatments. I couldn’t recommend her enough! She’s so carful and really makes you feel at ease. She takes time to talk you through procedures and is always happy to give hones recommendations. Thank you so much!! The clinic overall is always such a great experience with incredible prices! Show less »

I had my laser session today and it was super quick! I’m already noticing a lot of positive changes, and I’m really happy with the results so far. Charlene, who always looks after me, is absolutely lovely — very kind, friendly, and always welcoming with a big smile and great energy. She patiently answers all my questions and makes me feel completely comfort... Show more »

I had my laser session today and it was super quick! I’m already noticing a lot of positive changes, and I’m really happy with the results so far. Charlene, who always looks after me, is absolutely lovely — very kind, friendly, and always welcoming with a big smile and great energy. She patiently answers all my questions and makes me feel completely comfortable every time I have my session. I honestly couldn’t ask for a better experience! Highly recommend! Show less »

Just had my third appointment here today. I've been treated by Hayley and Barbara in the past who were wonderful and very attentive to their work! Today I was treated by the lovely Renara; she really took her time doing my treatment and was very thorough. All three are an asset to the establishment :) Update as of 2/11/25. First session after my holiday and... Show more »

Just had my third appointment here today. I've been treated by Hayley and Barbara in the past who were wonderful and very attentive to their work! Today I was treated by the lovely Renara; she really took her time doing my treatment and was very thorough. All three are an asset to the establishment :)

Update as of 2/11/25. First session after my holiday and feeling great. Painless and brilliant service from Renara! Can't wait for my next appointment. Show less »

Dr Farha was great, she made me feel at ease during my first time getting injectables. She gave me all the info I needed and suggested the right options for what would give me the best results for what I wanted to achieve. The salon itself was really clean and nice. The bathroom had nice products available and the rest of the staff I encountered were very ni... Show more »

Dr Farha was great, she made me feel at ease during my first time getting injectables. She gave me all the info I needed and suggested the right options for what would give me the best results for what I wanted to achieve. The salon itself was really clean and nice. The bathroom had nice products available and the rest of the staff I encountered were very nice and friendly. Show less »

I had my laser session today and it was super quick! I’m already noticing a lot of positive changes, and I’m really happy with the results so far. Charlene, who always looks after me, is absolutely lovely — very kind, friendly, and always welcoming with a big smile and great energy. She patiently answers all my questions and makes me feel completely comfort... Show more »

I had my laser session today and it was super quick! I’m already noticing a lot of positive changes, and I’m really happy with the results so far. Charlene, who always looks after me, is absolutely lovely — very kind, friendly, and always welcoming with a big smile and great energy. She patiently answers all my questions and makes me feel completely comfortable every time I have my session. I honestly couldn’t ask for a better experience! Highly recommend! Show less »

I had my session with Rochelle today and like always it was great! Rochelle took the time to answer my many questions with patience and a positive attitude, and gave me plenty of useful information to make the most of my laser experience! Rochelle was super receptive of my preferences during the treatment regarding areas that need a little extra attention,... Show more »

I had my session with Rochelle today and like always it was great! Rochelle took the time to answer my many questions with patience and a positive attitude, and gave me plenty of useful information to make the most of my laser experience!

Rochelle was super receptive of my preferences during the treatment regarding areas that need a little extra attention, and the level of the cool air etc.

She kept checking in on me during the treatment and took her time with each area to ensure the best outcome.

I always have a great time at this clinic :) and the results have been incredible, I’ve recommended it to all my friends!! Show less »

I've had a great experience with my laser removal sessions here. Charlene is not only professional but also incredibly friendly, which makes the whole process much more comfortable. The clinic is clean, welcoming, and always runs on time. I've already seen great results and feel confident continuing my treatments. Highly recommend to anyone considering laser... Show more »

I've had a great experience with my laser removal sessions here. Charlene is not only professional but also incredibly friendly, which makes the whole process much more comfortable. The clinic is clean, welcoming, and always runs on time. I've already seen great results and feel confident continuing my treatments. Highly recommend to anyone considering laser removal! Show less »

I’ve been seeing Akilah for laser hair removal, and she’s the best - I recently moved to north London but I travel an hour to come to this location because of her. She’s so warm and friendly and I actually look forward to my appointments because we end up chatting the whole time. She’s super thorough and always checks in to make sure I’m okay with the settin... Show more »

I’ve been seeing Akilah for laser hair removal, and she’s the best - I recently moved to north London but I travel an hour to come to this location because of her. She’s so warm and friendly and I actually look forward to my appointments because we end up chatting the whole time. She’s super thorough and always checks in to make sure I’m okay with the settings or if I have any concerns. It really feels like she cares about getting me results, not just getting through the appointment. If you’re thinking about laser but feel nervous, I couldn’t recommend her enough, she makes the whole experience easy and comfortable! Show less »

I’ve been doing my laser hair removal sessions with Charlene at Thérapie Clinic and she’s been amazing! She’s so bubbly, warm and welcoming – she really puts you at ease from the moment you walk in. Charlene is also super professional and makes sure you’re comfortable and informed throughout the whole process. I’ve already seen great results and genuinely lo... Show more »

I’ve been doing my laser hair removal sessions with Charlene at Thérapie Clinic and she’s been amazing! She’s so bubbly, warm and welcoming – she really puts you at ease from the moment you walk in. Charlene is also super professional and makes sure you’re comfortable and informed throughout the whole process. I’ve already seen great results and genuinely look forward to each appointment thanks to her energy and care. Couldn’t recommend her more! Show less »

I’ve been coming here for laser hair removal and the results have been incredible. The clinic is always clean, welcoming, and professional. I have to give a special shout-out to Charlene, she’s absolutely amazing! She makes every session feel so comfortable and smooth, and she really takes the time to explain everything. Her attention to detail and friendly... Show more »

I’ve been coming here for laser hair removal and the results have been incredible. The clinic is always clean, welcoming, and professional. I have to give a special shout-out to Charlene, she’s absolutely amazing! She makes every session feel so comfortable and smooth, and she really takes the time to explain everything. Her attention to detail and friendly energy make all the difference. Highly recommend both the treatment and Charlene if you’re thinking of starting your laser journey! Show less »

I had a fantastic experience at Thérapie Clinic! I went in for laser hair removal on my armpits and bikini area, and Charlene was absolutely brilliant. She made me feel really comfortable from the start — friendly, professional, and clearly very experienced. The treatment was quick and virtually pain-free, and Charlene explained everything as she went along,... Show more »

I had a fantastic experience at Thérapie Clinic! I went in for laser hair removal on my armpits and bikini area, and Charlene was absolutely brilliant. She made me feel really comfortable from the start — friendly, professional, and clearly very experienced. The treatment was quick and virtually pain-free, and Charlene explained everything as she went along, which really helped put me at ease. The clinic itself was clean and welcoming too. I’m already seeing great results and can’t wait for my next session. Highly recommend both the clinic and Charlene! Show less »

I have endless complaints about this clinic—it's hard to know where to start. Bottom line: DO NOT book laser hair removal here. With so many reputable alternatives in London, there is absolutely no need to settle for a clinic with standards this low. First, I initially went to the St John's Road branch, where the staff seemed as though they'd only just comp... Show more »

I have endless complaints about this clinic—it's hard to know where to start. Bottom line: DO NOT book laser hair removal here. With so many reputable alternatives in London, there is absolutely no need to settle for a clinic with standards this low.

First, I initially went to the St John's Road branch, where the staff seemed as though they'd only just completed their laser training. It was uncomfortable and unprofessional. I then switched to the Clapham South branch, hoping for a better experience. However, despite emphasizing that it was important to see the same therapist each time, they ignored my request, passing me to a different person at every session.

Punctuality is non-existent here. If you’re on a tight schedule, forget it—appointments regularly run late. Staff show no interest in managing time, so don’t expect a quick and efficient appointment. On one occasion, they even cut my session short (and I had to come back the same day) because they were so behind. If that’s not unprofessional, I don’t know what is.

At first, I was treated by a skilled clinician, but after that, it felt like they were rotating whoever was available, regardless of skill or knowledge. No one asked about my progress, results, or even basic satisfaction—just a conveyor belt of random people.

The most recent issue was a complete lack of flexibility and an astonishing display of poor customer service. I had accidentally fake-tanned for a black-tie event the night before my appointment, so I called the clinic an hour before to ask if I could still go ahead. Not only did they say I couldn’t, but they refused to cancel my session and told me I'd simply lose it. They then flatly advised me not to bother calling customer service because I'd be put on hold and then redirected right back to the clinic. A clinic actively discouraging customers from calling their own customer service line says it all. Clearly, they know they’re offering terrible service.

In my opinion, this clinic doesn’t belong on Abbeville Road, a place known for reputable, customer-focused businesses that serve the community. This is a large, impersonal chain that lacks empathy, professionalism, and basic customer care. Avoid it and instead seek a clinic with well-trained, attentive therapists who truly care about your experience. Show less »