The Smile Studios Hounslow

Dr Solai is superb, The only dentist to help me with my front tooth and the requirement for a first thought of a crown then superseded with a porcelain veneer. Even NHS were unable to help me and a long drawn out process so frustrating they let me down and so did a previous dentist. The Smile Studios Dentist have been right up my street and they've made an... Show more »

Dr Solai is superb, The only dentist to help me with my front tooth and the requirement for a first thought of a crown then superseded with a porcelain veneer. Even NHS were unable to help me and a long drawn out process so frustrating they let me down and so did a previous dentist. The Smile Studios Dentist have been right up my street and they've made and saved the day. I expect my friend new porcelain village veneer to look Rolls-Royce and perfect with the rest of my teeth with that beautiful glowing smile!! I can't wait for the results. Sonia is excellent as well on reception. Show less »

My mother began denture treatment at The Smile Studios in Heston on 12 December 2025 and was told her dentures would be ready for fitting on 5 January 2026. Unfortunately, this turned into nearly three months of repeated appointments with no proper resolution. At every visit, the dentures required “major adjustments,” and she was told to return the followin... Show more »

My mother began denture treatment at The Smile Studios in Heston on 12 December 2025 and was told her dentures would be ready for fitting on 5 January 2026. Unfortunately, this turned into nearly three months of repeated appointments with no proper resolution.

At every visit, the dentures required “major adjustments,” and she was told to return the following week. This cycle continued throughout January and February. When she finally received them, they were still falling out while she spoke. She was advised to use glue instead of being provided with properly fitted dentures despite paying in full for the treatment.

The dentures also cut the inside of her mouth and caused significant discomfort. She was asked to attend yet another appointment to be shown how to remove them safely, but after arriving early and waiting 45 minutes (25 minutes past her appointment time), the dentist simply removed them, handed them back to her, and told her to speak to reception. No guidance was given, and her concerns were not addressed.

This experience has had a serious impact on her wellbeing. She missed work repeatedly for appointments that achieved nothing, resulting in lost income. For over eight weeks she could not eat normal food and had to rely on soft meals. Over Christmas she felt embarrassed and avoided family gatherings because she was self-conscious about her mouth.

Dentures should not take this long to complete as other dentist have stated houdl be no more than 6 weeks, and they certainly should not require adhesive simply to stay in place if correctly done. We are extremely disappointed with the lack of care, communication, and accountability shown.

Based on our experience, we cannot recommend this practice.

Ridiculous service!! Show less »

I highly recommend this dentist, due to the educated, staff that have knowledge and friendly. I am happy that Sci, was very professional and went through everything step by step. Thank you as I have Turkey Trauma and feel alot of anxiety when I visit the dentist. I am happy to be your patient. Receptionist with pinky hair is professional and welcoming. Highl... Show more »

I highly recommend this dentist, due to the educated, staff that have knowledge and friendly. I am happy that Sci, was very professional and went through everything step by step. Thank you as I have Turkey Trauma and feel alot of anxiety when I visit the dentist. I am happy to be your patient. Receptionist with pinky hair is professional and welcoming. Highly recommend. Show less »