Thérapie Clinic - London Bridge

Firstly, I wasn't told there would be a 50£ charge if i paid in instalments, I found out when I checked the email receipt. Secondly, I had booked my consultation on Saturday and on Monday there was the “special sale”. I requested to change the price of my sessions as I had only put in a 50£ deposit and they said it was not possible to change anything in the... Show more »

Firstly, I wasn't told there would be a 50£ charge if i paid in instalments, I found out when I checked the email receipt. Secondly, I had booked my consultation on Saturday and on Monday there was the “special sale”. I requested to change the price of my sessions as I had only put in a 50£ deposit and they said it was not possible to change anything in the system and that I had to pay for the full price as I had already bought the 10 sessions. I was not aware I had booked the ten sessions, I had just put down a 50£ deposit. Finally, I was told I had a friend discount and that they would give me the cream for free which would make up for the 150£ extra I am paying…hard to believe a cream can cost this much. I am feeling disappointed as I wasn't informed of any costs and the terms of the agreement - that I was locked in for 10 sessions at a certain price weren’t clear. I hope this can be rectified somehow. Show less »

Initially, I was unable to access the service after payment, which was very disappointing and caused me to lose confidence. I waited for over three weeks and made many calls because they “mistakenly” put the slot I paid under other customer’s account! However, the clinic has since resolved the issue, and I am now able to book my slot. I appreciate their foll... Show more »

Initially, I was unable to access the service after payment, which was very disappointing and caused me to lose confidence. I waited for over three weeks and made many calls because they “mistakenly” put the slot I paid under other customer’s account!
However, the clinic has since resolved the issue, and I am now able to book my slot. I appreciate their follow-up, though I hope future customers will not encounter the same problem. Show less »

My experiences here have generally been good, although the clinic can seem a bit overwhelmed. However - I had my first session with Rafaela (Raphaela? Sorry!) on Tuesday and she was INCREDIBLE. Super friendly, knowledgeable, dilligent. She took extra steps to make sure I was comfortable and knew my aftercare well - after 6 sessions she was the first one to g... Show more »

My experiences here have generally been good, although the clinic can seem a bit overwhelmed. However - I had my first session with Rafaela (Raphaela? Sorry!) on Tuesday and she was INCREDIBLE. Super friendly, knowledgeable, dilligent. She took extra steps to make sure I was comfortable and knew my aftercare well - after 6 sessions she was the first one to give me the full aftercare instructions! Thank you 🙏🏼 Show less »

Today I had my very first appointment at Thérapie Clinic, and I was lucky enough to be welcomed and looked after by Burcu. From the very beginning, she treated me like the most valued client – everything was clear, smooth, and incredibly convenient for me. Burcu took the time to explain every detail, answer all of my questions, and make sure I felt comforta... Show more »

Today I had my very first appointment at Thérapie Clinic, and I was lucky enough to be welcomed and looked after by Burcu. From the very beginning, she treated me like the most valued client – everything was clear, smooth, and incredibly convenient for me.

Burcu took the time to explain every detail, answer all of my questions, and make sure I felt comfortable throughout the whole process. She recommended the best option tailored specifically for me, and I truly felt that I was in safe, professional hands.

As it was my first experience with the clinic, I didn’t know what to expect – but I left with an absolutely wonderful impression. Depending on how things go after my first session, I’m very likely to return for other treatments as well.

First impression: absolutely fantastic. Highly recommended! Show less »