Thérapie Clinic - Leicester

I had an amazing experience at Thérapie Clinic Leicester. From the moment I walked in, everything felt professional, friendly and really welcoming. A special shoutout to Jasmine — she was incredible. She explained everything clearly, made me feel completely comfortable, and genuinely cared about getting the best results for me. Her attention to detail and c... Show more »

I had an amazing experience at Thérapie Clinic Leicester. From the moment I walked in, everything felt professional, friendly and really welcoming.

A special shoutout to Jasmine — she was incredible. She explained everything clearly, made me feel completely comfortable, and genuinely cared about getting the best results for me. Her attention to detail and calm, reassuring approach made the whole treatment so much easier.

The clinic itself is spotless, modern and well-organised, and the staff are always happy to answer questions. I’m really impressed with the service from start to finish.

Highly recommend, especially if you can book with Jasmine — she’s brilliant! Show less »

I’ve had my first laser appointment with a staff member named Ellie who was absolutely amazing! She tried to cover every area on my body to make sure nothings left and she was super friendly which made me feel at ease and not worried about my appointment. She indulged me into conversations in which I didn’t even feel any pain during the treatment. For all my... Show more »

I’ve had my first laser appointment with a staff member named Ellie who was absolutely amazing! She tried to cover every area on my body to make sure nothings left and she was super friendly which made me feel at ease and not worried about my appointment. She indulged me into conversations in which I didn’t even feel any pain during the treatment. For all my remaining sessions, I’ll definitely try and book with Ellie again! Show less »

My original booking was scheduled for the 1st of November at 3:00 PM for both therapy sessions. However, the day before, on the 29th of October, I received a call from the Leicester branch asking to move both of my sessions to an earlier time. The call was around 14:15 PM. When they rescheduled me, I wasn’t completely sure which therapy the change was for si... Show more »

My original booking was scheduled for the 1st of November at 3:00 PM for both therapy sessions. However, the day before, on the 29th of October, I received a call from the Leicester branch asking to move both of my sessions to an earlier time. The call was around 14:15 PM. When they rescheduled me, I wasn’t completely sure which therapy the change was for since I am taking two types of therapy, but I still agreed to the new time.
The next day, 1st of November, my appointment was changed to 11:25 AM. I called to inform the branch that I might be a little late. The lady who answered said that was fine, and that although I might miss the first session, they would still be able to do the second one — at least one therapy.
When I arrived at around 11:37 AM, the receptionist told me that I was already 20 minutes late, which was not correct. I understand that I had already missed my first session, but my second session was booked for 11:35 AM, and I arrived exactly on time for that one.
I also want to highlight something important: I have attended nearly 10 sessions so far, and I have always been on time. Even then, I normally have to wait around 10–12 minutes before my session actually starts — so how is this being taken into account now?
I was booked for a full-body session, but this situation has been very disappointing. At this point, I honestly don’t even feel like recommending this place. Show less »

The ladies here are very professional and welcoming. Today I popped in for my laser hair removal treatment( no 5?) and also managed to get consultation for facial treatments. There's no hard sale, genuinely come across that they want to help find best solution to clients' skin concerns. Attention to detail- took the time to ask questions and explain things... Show more »

The ladies here are very professional and welcoming.
Today I popped in for my laser hair removal treatment( no 5?) and also managed to get consultation for facial treatments. There's no hard sale, genuinely come across that they want to help find best solution to clients' skin concerns. Attention to detail- took the time to ask questions and explain things well, taking notes at the end so I wouldn't forget.
During my laser treatment too, I was made to feel comfortable, treated with dignity and no judgement( exactly what you want when doing full body!), being patient when needing to take a breather when doing the sensitive parts. They consistently check and discuss before and after treatment post laser treatment.
Thank you for providing such a great service. Show less »

I always get my both laser hair removal appointments together ie Bikini & underarms. But last time Ellie booked just Bikini and not underarms. I didn't know until Ellie finished my Bikini and I was what about my underarms and she said i haven't booked it. Last time Ellie herself did my laser and when finished then she booked my next appointment at the clini... Show more »

I always get my both laser hair removal appointments together ie Bikini & underarms. But last time Ellie booked just Bikini and not underarms. I didn't know until Ellie finished my Bikini and I was what about my underarms and she said i haven't booked it. Last time Ellie herself did my laser and when finished then she booked my next appointment at the clinic.
So i don't understand why she didn't do it together. Now I have to book and go all the way to town again just for my underarms. Do you think I'm free that every week I will go to the clinic for 1 appointment?
My laser for Bikini Ellie finished in 5 minutes. Now underarms i guess will be done in 2 minutes. When you try to ask or tell the manager at the reception, that the therapist finished very quick. I doubt if she's doing it properly. Manager always give excuses that their therapist are very expert and professional so they do it fast, or some says depends on clients body.
Now we two people from the same family going to this clinic and doing same laser hair removal treatment and im big the person is small. But we both get our treatment finished within 5 minutes.
I'm being complaining this from the very first appointment. But they are just not taking it seriously. The hair still growing.
Not happy at all. Show less »

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Honestly, five stars are not enough! I would give a thousand stars for their kindness, professionalism, and the use of the most advanced equipment. The staff at Thérapie Clinic are truly exceptional — polite, patient, and highly skilled. I’m completely satisfied with both the service and the results; the treatments really wor... Show more »

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Honestly, five stars are not enough! I would give a thousand stars for their kindness, professionalism, and the use of the most advanced equipment. The staff at Thérapie Clinic are truly exceptional — polite, patient, and highly skilled. I’m completely satisfied with both the service and the results; the treatments really work! One of my relatives recommended this clinic to me, and she also had amazing results — her unwanted hair was permanently removed after just a few sessions.
Huge thanks to the management for choosing such an outstanding and professional team. Highly recommended! 🌟🌟🌟🌟🌟 Show less »

I think the staff was absolutely lovely and helpful, the procedure itself was surprisingly more painful than any other laser treatment on the same area I’ve been to, but the lady did her best to keep it as comfortable for me as possible. I was caught a bit off-guard by the delay in the appointment because I didn’t expect the app itself to bug with the delay,... Show more »

I think the staff was absolutely lovely and helpful, the procedure itself was surprisingly more painful than any other laser treatment on the same area I’ve been to, but the lady did her best to keep it as comfortable for me as possible. I was caught a bit off-guard by the delay in the appointment because I didn’t expect the app itself to bug with the delay, but I’d say that was more of a technical issue. Overall I was happy and I hope the end results are satisfactory as well! Show less »

I am writing to express my dissatisfaction with a recent experience at the Leicester branch. I initially enrolled in laser hair removal and, following the procedure, i booked a consultation with Amanda, who then introduced me to polynucleotides treatment. Subsequently, I scheduled an appointment for this treatment on the following Friday, with a quoted price... Show more »

I am writing to express my dissatisfaction with a recent experience at the Leicester branch. I initially enrolled in laser hair removal and, following the procedure, i booked a consultation with Amanda, who then introduced me to polynucleotides treatment. Subsequently, I scheduled an appointment for this treatment on the following Friday, with a quoted price of £615 for three sessions of polynucleotides + HA and £468 for polynucleotides eyes.
On the day of my treatment, upon settling the payment at the reception desk, I was charged £780 for polynucleotides + HA. This amount exceeded the initial quote of £615. The manager on duty appeared unaware of any price adjustments. I then showed Amanda a screenshot of the prices from the Therapie app, which I had shared with my family before my treatment to promote Therapie. Afterward, a staff member mentioned that the prices had been increased on Monday, despite my appointment being scheduled before the change.
As a result, I was required to pay £780 instead of the expected £615. I am disappointed with how this matter was handled, especially the manager's inability to resolve the issue. It is unfortunate that no effort was made to contact the head office. As a customer, I find this situation misleading and feel a sense of misrepresentation. My decision to pay was solely because I appreciated Amanda's service. Show less »

Slowly making me regret my decision of doing treatment with you. First 2 appointments did not help as the consultant used a very low setting. She no longer looks to work here. So I had 2 sessions wasted due to her. I now also have issues with my appointments. They are constantly cancelled some with less than 24 hours notice, other times I find my appointmen... Show more »

Slowly making me regret my decision of doing treatment with you.
First 2 appointments did not help as the consultant used a very low setting. She no longer looks to work here. So I had 2 sessions wasted due to her.

I now also have issues with my appointments. They are constantly cancelled some with less than 24 hours notice, other times I find my appointments changed without my consent or awareness until I check the app.

Date on the screenshot shows its today 24/09/25 - yet my future appointment has again since been cancelled showing “no show”…

I was looking to arrange further treatments since I noticed reduction, but at this point with the poor service being received, wasted sessions am considering not too. Show less »

I had my very first full body laser treatment at Thérapie, and I couldn’t have asked for a better experience. My therapist, Ellie Pantling, was absolutely amazing – so friendly, kind, and genuinely sweet. She instantly put me at ease and made the whole process feel comfortable and stress-free. For a first session, I was a little nervous, but Ellie explained... Show more »

I had my very first full body laser treatment at Thérapie, and I couldn’t have asked for a better experience. My therapist, Ellie Pantling, was absolutely amazing – so friendly, kind, and genuinely sweet. She instantly put me at ease and made the whole process feel comfortable and stress-free.

For a first session, I was a little nervous, but Ellie explained everything clearly and made it such a smooth and easy experience. She truly went above and beyond to ensure I felt relaxed the entire time. I can honestly say she’s the best, and I’m so glad I got to have my first treatment with her.

Highly recommend both Thérapie and Ellie – can’t wait for the next session😇 Show less »

I have been blown away by the results of my treatment at Thérapie Leicester. Ellie in particular has been an absolute angel, so patient, calming and thorough. She really takes her time to explain what she’s doing to make sure I feel totally comfortable, always checking if I’m in any pain/discomfort and checks I’m happy with what she’s done. Not to mention sh... Show more »

I have been blown away by the results of my treatment at Thérapie Leicester. Ellie in particular has been an absolute angel, so patient, calming and thorough. She really takes her time to explain what she’s doing to make sure I feel totally comfortable, always checking if I’m in any pain/discomfort and checks I’m happy with what she’s done. Not to mention she totally distracts you from the treatment because she is so full of chat! I have recommended her to a few of my friends! Thanks Ellie! xx Show less »

I had already done 11 sessions of laser hair removal back in Nepal and was happy with the results. But after coming to this new place, I found the experience even better! The procedure here is less painful, and I started seeing noticeable changes within just a few days. The staff is not only professional and skilled, but also very respectful, inclusive, and... Show more »

I had already done 11 sessions of laser hair removal back in Nepal and was happy with the results. But after coming to this new place, I found the experience even better!

The procedure here is less painful, and I started seeing noticeable changes within just a few days. The staff is not only professional and skilled, but also very respectful, inclusive, and welcoming – which means a lot, especially for someone from the LGBTQ+ or trans community. I felt comfortable and supported throughout the process.

I’m really happy with how it’s going and definitely plan to continue with other areas. Highly recommend this place to anyone looking for safe, effective, and gender-inclusive laser hair removal! Show less »

I had a wonderful experience with Dipti during my hair removal session. She was incredibly patient and thorough, making sure everything was done with great care. She also communicated very well throughout the process, which made me feel comfortable and at ease. Not to mention, she’s absolutely beautiful and has such a warm, friendly presence. Whenever I felt... Show more »

I had a wonderful experience with Dipti during my hair removal session. She was incredibly patient and thorough, making sure everything was done with great care. She also communicated very well throughout the process, which made me feel comfortable and at ease. Not to mention, she’s absolutely beautiful and has such a warm, friendly presence. Whenever I felt pain, she would gently reassure me and make sure I was okay. Her professionalism and kindness truly stood out — highly recommended! Show less »

I was recommended this clinic by a friend for laser hair removal. I went for a consultation and bought a package of 10 sessions and was shocked at how much less expensive it was compared to what I thought it would be. So far I've been to one session with Ellie as the technician who was really nice and made me feel at ease. I was even able to slightly amend m... Show more »

I was recommended this clinic by a friend for laser hair removal. I went for a consultation and bought a package of 10 sessions and was shocked at how much less expensive it was compared to what I thought it would be. So far I've been to one session with Ellie as the technician who was really nice and made me feel at ease. I was even able to slightly amend my treatment plan to better suit me which I was pleasantly surprised at. Great so far I look forward to seeing results! Show less »