Thérapie Clinic - Guildford

I came in for a consultation for anti wrinkle injections with Dr Ali Olive, I felt at ease instantly as he explained the ins and outs of anti wrinkle injections and was confident to go ahead with the treatment. The injections didn’t hurt one bit, I was pleasantly surprised that I didn’t need to squeeze the stress ball! Dr Olive was friendly, knowledgeable a... Show more »

I came in for a consultation for anti wrinkle injections with Dr Ali Olive, I felt at ease instantly as he explained the ins and outs of anti wrinkle injections and was confident to go ahead with the treatment.

The injections didn’t hurt one bit, I was pleasantly surprised that I didn’t need to squeeze the stress ball! Dr Olive was friendly, knowledgeable and clearly an expert in his field. Thank you. Show less »

I had my treatments done by Ewelina. I couldn’t recommend her enough! She is incredibly professional, reliable, and thorough in her work. From the moment you walk in, she makes you feel comfortable and well cared for. Her attention to detail and gentle approach with treatments such as Botox or skin boosters are second to none. You can really tell she cares a... Show more »

I had my treatments done by Ewelina. I couldn’t recommend her enough! She is incredibly professional, reliable, and thorough in her work. From the moment you walk in, she makes you feel comfortable and well cared for. Her attention to detail and gentle approach with treatments such as Botox or skin boosters are second to none. You can really tell she cares about her clients and always makes sure the results look natural and beautiful. I completely trust her expertise and will definitely be coming back! Show less »

I've been a loyal customer and long term client. This review isn't about the treat and staff at any of the branchs it's to do with a refund and a case closed from the customer service especially the individual who was reviewing my case. Which they refuse to give me my money back. Which my reasonable reason for a refund is because I'm moving out of the UK and... Show more »

I've been a loyal customer and long term client. This review isn't about the treat and staff at any of the branchs it's to do with a refund and a case closed from the customer service especially the individual who was reviewing my case. Which they refuse to give me my money back. Which my reasonable reason for a refund is because I'm moving out of the UK and will not be returning I've called and notified them in advanced. Which took me to talk to Rommel at Customer Solutions who bluntly refused my clear valid reason. Which I'm expressing how I feel and want to clear warning to anyone that they will not provide a refund no matter what circumstance you have or have has occurred in your life. For this I will never recommend to purchase their service as they are not helpful and or consistent.

In summary stay away as no matter what your circumstances is they will refuse and will not provide any assistance. If nothing happens I will post the email that I disclose with their customer service individual.

UPDATE - they responded with the same individual if Rommel who has no empathy or care. Which still refusing to refund my money back for a service I physically cannot be at. I'm going to be seeking citizens advice and legal advice to ensure I get my money back as this is a total joke Show less »

I visited the clinic today for my 6th laser hair removal session and received a fantastic experience from Amalfy. She was extremely friendly, made me feel very comfortable and was very thorough, ensuring that no area was not uncovered. After 6 sessions my hair is now growing back much slower and I have patches where hair isn't growing at all anymore. The sta... Show more »

I visited the clinic today for my 6th laser hair removal session and received a fantastic experience from Amalfy.
She was extremely friendly, made me feel very comfortable and was very thorough, ensuring that no area was not uncovered.
After 6 sessions my hair is now growing back much slower and I have patches where hair isn't growing at all anymore. The staff also make you feel very comfortable and I'd definitely recommend the Therapie Clinic to anyone considering laser treatment. Show less »

I had my very first cosmetic treatment at Thérapie Clinic in Guildford and the entire experience was exceptional from start to finish. The clinic itself is absolutely beautiful—clean, modern, and welcoming, which instantly put me at ease as a first-timer. Ali was incredible—so professional, knowledgeable, and genuinely kind. He took the time to explain ever... Show more »

I had my very first cosmetic treatment at Thérapie Clinic in Guildford and the entire experience was exceptional from start to finish. The clinic itself is absolutely beautiful—clean, modern, and welcoming, which instantly put me at ease as a first-timer.

Ali was incredible—so professional, knowledgeable, and genuinely kind. He took the time to explain everything thoroughly, answer all my questions, and made me feel completely comfortable throughout the process. I left feeling confident, reassured, and really happy with the whole experience.

I wouldn’t hesitate to recommend Thérapie to anyone considering cosmetic treatments, especially if it’s your first time. I’ll definitely be back! Show less »