The Haven Beauty Clinic

Jeeez, where do I start.. I came to this cute parlour, as a friend of mine had an amazing experience and her eyebrows were done really really well by one of the aestheticians. If I’m correct it was Rebecca ? So I went to book an appointment, got it for the same day, came back a few hours later (yay! Right? No, not really…) my appointment was 15 minutes late,... Show more »

Jeeez, where do I start..
I came to this cute parlour, as a friend of mine had an amazing experience and her eyebrows were done really really well by one of the aestheticians. If I’m correct it was Rebecca ? So I went to book an appointment, got it for the same day, came back a few hours later (yay! Right? No, not really…) my appointment was 15 minutes late, which is okay, I wasn’t in a rush. Came in the room, laid down on the massage bed (covered with stained towels)… all good all fine, the Indian lady introduced herself and was pleasant and all, but then she proceeded to mix the die without asking me the colour. I did ask her and gladly she said it’s going to be brown as I am fair skinned and my hair is light. The same happened with the shape, but I didn’t really have any time to say anything, so she proceeded to do her thing… I hate being a rude customer, hence me being silly me put my trust in a stranger (never again). Just to mention, there was a very awkward few minute head scratching/hair touching session while we waited for the die to cure. I might be weird, but I hate my head/hair being touched, and I think that should be done with consent. It might be just me. When she gave me the mirror I honestly wanted to just get the heck out. I was like WHAT THE HECK MY EYEBROWS ARE A STRAIGHT LINE. She proceeded to convince me that she couldn’t do anything else and SHE WILL PUT A COMMENT IN THE SYSTEM THAT I WANTED ARCHED EYEBROWS. Not to be dramatic or anything, but I’m so so so sad. They will grow back, I do know how to salvage it, but when it came to the payment, she did not hesitate to take the full price, although I was very very visibly unhappy. Repeating she will put the comment in the system. And no, she didn’t offer to try to salvage it or at least to attempt to fix it. Cause why not! Great doing business with you, I’m not coming back!

the aesthetician that did my eyebrows was NOT Rebecca!! It was an Indian lady Show less »

Been visiting here for approx. six months now and have had a mixture of treatments done, everyone is just so lovely and welcoming. Becky is absolutely fantastic, she goes above and beyond, I go to her every week for a treatment and I am almost always her last appointment of the day, its never rushed and she is always happy even when its past home time ☺️ Tha... Show more »

Been visiting here for approx. six months now and have had a mixture of treatments done, everyone is just so lovely and welcoming. Becky is absolutely fantastic, she goes above and beyond, I go to her every week for a treatment and I am almost always her last appointment of the day, its never rushed and she is always happy even when its past home time ☺️ Thank You Ladies Show less »