Pottergate Skin Clinic

I’ve been going to this GP practice for years now and I can confirm having tests done or getting checked when needed takes a fight, only not to get any results back. The doctors are not interested in doing their job correctly, the receptionist is unable to ever help, nurses don’t seem to know much other than what they have to do and you’re rushed around at a... Show more »

I’ve been going to this GP practice for years now and I can confirm having tests done or getting checked when needed takes a fight, only not to get any results back. The doctors are not interested in doing their job correctly, the receptionist is unable to ever help, nurses don’t seem to know much other than what they have to do and you’re rushed around at all times. Waiting for appointments takes weeks and when you get there they rush you off in a couple of minutes with no clue on what to do next. I am so disappointed on people working there, on how they can sleep at night knowing they are not doing their job properly and vulnerable people are suffering from this as a consequence. Show less »

Staff is friendly. Physiotherapist is good. But impossible to get in person appointment. I’ve had hayfever for nearly a month and some terrible back pain needing meds few weeks ago. All they did was to ask me to go to a walk-in centre in city centre. Eventually I changed GP practice and opted for private healthcare subscription. Sad to see how the crippling... Show more »

Staff is friendly. Physiotherapist is good. But impossible to get in person appointment. I’ve had hayfever for nearly a month and some terrible back pain needing meds few weeks ago. All they did was to ask me to go to a walk-in centre in city centre. Eventually I changed GP practice and opted for private healthcare subscription. Sad to see how the crippling state of NHS affects basic healthcare at community level. Show less »

I recently had to attend the surgery with some urgency & once again I can’t fault both the Receptionists & GPs. My initial contact was via the online service as they request. I was then called back by them within the hour & offered an appointment for later that afternoon. I saw a new Dr who I’d not heard of/seen before. He was very helpful, supportive, & abo... Show more »

I recently had to attend the surgery with some urgency & once again I can’t fault both the Receptionists & GPs.
My initial contact was via the online service as they request. I was then called back by them within the hour & offered an appointment for later that afternoon.
I saw a new Dr who I’d not heard of/seen before. He was very helpful, supportive, & above all listened without my feeling rushed.
If I could give more stars to this Brilliant Practice then I would.
Keep up the Excellent Service. Show less »