Elanic Clinic

Amazing first consultation visit to Elanic clinic. The moment I walked in I was instantly out at ease but the welcome and relaxed atmosphere. After meeting Vivek my worries were quickly eased . He was very confident and relaxed with no judgements. Then I met my patient Co-ordinator Caroline who I previously spoke with in the phone. She has a very relaxed m... Show more »

Amazing first consultation visit to Elanic clinic.
The moment I walked in I was instantly out at ease but the welcome and relaxed atmosphere.

After meeting Vivek my worries were quickly eased .
He was very confident and relaxed with no judgements.
Then I met my patient Co-ordinator Caroline who I previously spoke with in the phone.
She has a very relaxed manner which also putting me at ease straight away which helped during my pictures and examinations.
First class service from Elanic

I knew I was in the right place and booked my procedure.
Can’t wait ti see my results now!
Thank you team Elanic Show less »

Dr was 1 hr late for my appointment, reception never checked me in despite speaking with them. Charlene was very pleasant however and apologied and made me a coffee. However such a long delay left a bad taste in my mouth. Meeting went well but procedure was much more on the expensive side (double the price of some other places) of all other surgeries I had c... Show more »

Dr was 1 hr late for my appointment, reception never checked me in despite speaking with them. Charlene was very pleasant however and apologied and made me a coffee. However such a long delay left a bad taste in my mouth. Meeting went well but procedure was much more on the expensive side (double the price of some other places) of all other surgeries I had checked that specialise in gender affirming surgery. Before and after photos of results were very limited and Dr Vivek had only performed 10 of them before (top surgery for trans patients). Show less »

Update – September 12 As I mentioned in my previous review, my appointment in May was cancelled just one week before and rescheduled for September. Now that I am back from summer holidays, the exact same thing has happened again: my appointment for this Tuesday was cancelled with only a week’s notice. Apparently, the doctor only works one day a week, and t... Show more »

Update – September 12

As I mentioned in my previous review, my appointment in May was cancelled just one week before and rescheduled for September. Now that I am back from summer holidays, the exact same thing has happened again: my appointment for this Tuesday was cancelled with only a week’s notice.

Apparently, the doctor only works one day a week, and the clinic is unable to manage a proper schedule. Patients who have been waiting for months are forced to change their plans at the last minute, with no real follow-up or monitoring of their recovery.

After my surgery, I was left with a visible, unpleasant scar, yet I have never received proper medical supervision. Considering how expensive this clinic is, the lack of professionalism and responsibility is even more unacceptable.

This has led me to decide not to attend any further appointments: a clinic or hospital that is run with such disorganization cannot be trusted to provide high-quality doctors capable of solving the problems they themselves create.

Not recommended at all. Overpriced and completely unprofessional. Show less »

I had a positive experience in the clinic and I left a £1000 deposit for a procedure back in March. I was reassured that this would be refunded if I decided not to go ahead and due to personal reasons I could no longer go ahead. I requested a refund at the beginning of June and it has taken 3 months of continuous emails and phone calls to finally get that mo... Show more »

I had a positive experience in the clinic and I left a £1000 deposit for a procedure back in March. I was reassured that this would be refunded if I decided not to go ahead and due to personal reasons I could no longer go ahead. I requested a refund at the beginning of June and it has taken 3 months of continuous emails and phone calls to finally get that money back. I was told on numerous occasions that someone would ‘call me back’ to resolve this issue and every time it was me who had to chase them up. Very quick to take the money and not so quick to refund it. Show less »

From my very first call with Charlene, I knew I was in good hands. She was warm, friendly, and incredibly informative, and she suggested I book a consultation with Professor Maen to discuss my goals. Professor Maen was professional yet approachable, striking the perfect balance that immediately put me at ease. He explained everything thoroughly and clearly,... Show more »

From my very first call with Charlene, I knew I was in good hands. She was warm, friendly, and incredibly informative, and she suggested I book a consultation with Professor Maen to discuss my goals.

Professor Maen was professional yet approachable, striking the perfect balance that immediately put me at ease. He explained everything thoroughly and clearly, showing his depth of experience right from the start. During my examination, he was kind and gentle, and he recommended combining a couple of procedures to achieve a more balanced outcome. What I appreciated most was his honesty—he didn’t sugar coat or make promises just to secure the booking. Instead, he was realistic and transparent about what could and couldn’t be achieved, which gave me complete confidence in moving forward.

On the day of my procedure, every staff member I encountered was calm, friendly, and reassuring. They explained everything clearly and made sure I felt comfortable and safe. The hospital itself was immaculate, which added to the feeling of being in very safe hands.

After surgery, the nursing team were fantastic. They never left me unattended, ensured I was comfortable, and supported me until I was ready to be discharged. At my first post-op review, the nurse who cared for me was so attentive and gentle. She quickly spotted a potential infection, flagged it to my surgeon, and sent me home with antibiotics as a precaution—proving once again how thorough and caring the team are.

I honestly cannot fault the care I have received from start to finish. My results already look incredible—my incisions are neat, and I can see Professor Maen’s outstanding work shining through. Choosing Elanic for my surgery was the best decision I could have made, and I’m so grateful to everyone involved in my care. I can’t wait to see how my results continue to develop in the weeks ahead.

Thank you, Elanic team! Show less »

I had high hopes when I chose this clinic for CO2 ablative laser treatment to improve my scars, but unfortunately, my experience has been extremely disappointing. After spending a significant amount of money and going through the painful recovery process, I have seen little to no improvement in my skin. The doctor assured me that results would take time, so... Show more »

I had high hopes when I chose this clinic for CO2 ablative laser treatment to improve my scars, but unfortunately, my experience has been extremely disappointing. After spending a significant amount of money and going through the painful recovery process, I have seen little to no improvement in my skin.

The doctor assured me that results would take time, so I waited patiently. I was told I would start seeing improvements around eight months after the procedure, but now, two years later, there has been no noticeable difference. I followed all post-care instructions diligently, yet my scars remain unchanged.

To make matters worse, when I voiced my concerns, the clinic was dismissive and uninterested in offering any real solutions. I regret trusting this place with such an expensive treatment, and I wish they had been more honest about the realistic outcomes. I would not recommend this clinic to anyone looking for genuine results.

(Added photos before, meantime and after ) photos with make up are from today. Show less »