I had surgery on 19th February, prior to my operation I was at the Clinic twice to have bloods taken, the receptionist, Stephanie, is so lovely and patient, I was offered tea, coffee, water while I waited. The Clinic is immaculate. Then I met Debbie, my nurse, WOW, her professionalism is brilliant, but even nicer is her personality, so calming and frie...
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I had surgery on 19th February, prior to my operation I was at the Clinic twice to have bloods taken, the receptionist, Stephanie, is so lovely and patient, I was offered tea, coffee, water while I waited. The Clinic is immaculate. Then I met Debbie, my nurse, WOW, her professionalism is brilliant, but even nicer is her personality, so calming and friendly, she answered all my questions, put me at ease, explained thoroughly how my procedure would happen and my recovery process.
One the big day I was taken to a beautiful, warm clean bedroom, Theatre Sister, I think Joanna, but anaesthetic brain is a thing, came for a chat, checked my details, so friendly, and warm. Next Mr Paul Drake, what a lovely man, extremely professional, but relaxed, and again friendly, very comforting. I think I love him a little! Next the Anaesthetist, he was so thorough, even checked my teeth, told me what to expect. I need to add, I have had over 20 operations with the NHS, I have never experienced professionalism, friendliness or confidence in a hospital before. I was genuinely so relaxed.
The operation, Joanna, introduced me to the whole team off nurses, then came Adam, the star! He wrapped me in warm blankets, chatted away, even when I was in the table he made me laughter, Adam, you are indeed a Sex God!!
Recovery...Leanna, AKA Isa, made tge best cup off tea ever! Lovely sweet girl, I want to adopt her! Emma, equally lovely, very professional, I can't quite explain enough how professional and yet friendly all the staff I met are. Emma helped me dress...a trial!
10 days later, 1st post op check with Debbie, dressings changed and a wee chat.
Since then I have had 4 more visits, each time with Debbie, and a lovely wee nurse who's name I don't know, sorry lovely.
To summarise, finally you say, as major surgery goes this felt like a lovely wee holiday with a bit of pain. At no point have I been stressed, upset or nervous. I have never experienced a hospital, or staff, as good and kind as this Clinic.
I honestly cannot recommend highly enough.
I love you all just a little. Thank you for everything.
Anne
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