I was very impressed with the set up of the clinic but more impressed with the Staff. I had booked in with Shirley Nicol for my ongoing skin issues, looking for a magic cream or something. However Shirley was very honest with me and acknowledged that due to the multiple complexities with my health and other skin issues that I needed to see a Consultant ASAP....
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I was very impressed with the set up of the clinic but more impressed with the Staff. I had booked in with Shirley Nicol for my ongoing skin issues, looking for a magic cream or something. However Shirley was very honest with me and acknowledged that due to the multiple complexities with my health and other skin issues that I needed to see a Consultant ASAP. Shirley very kindly worked her magic and got me an appointment at Ross Hall immediately. Not only did she listen to me and comfort me as I was distressed ,, she then advised she would reimburse me my fee as she couldn’t help . Little did she know she did help just by listening and navigating her way through various numbers to get where she believed I needed to be. I cannot thank Shirley for her time and efforts , something the NHS has failed to do in 8months . Thanks so much for your kindness.
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