Laser Clinics UK - Leeds

! I’ve been getting laser hair removal on my face and legs, and the results have been amazing. Since the new management took over, the clinic has improved so much, cleaner, more professional, and much more welcoming. The staff are kind and make sure I’m always comfortable during treatments. My hair growth has slowed down a lot, and my skin feels smoother and... Show more »

! I’ve been getting laser hair removal on my face and legs, and the results have been amazing. Since the new management took over, the clinic has improved so much, cleaner, more professional, and much more welcoming. The staff are kind and make sure I’m always comfortable during treatments. My hair growth has slowed down a lot, and my skin feels smoother and looks clearer. I’m really happy with the results and highly recommend this clinic! I wouldn’t go anywhere else Show less »

I've had some really good results from laser but I'm so pleased I've finished my package so I can go elsewhere. Since the old company went into administration they have now been taken over and thankfully treatment packages were transferred. Unfortunately, I find some staff now are really rude. There's no nice chit chat and they're obviously very time pressur... Show more »

I've had some really good results from laser but I'm so pleased I've finished my package so I can go elsewhere.
Since the old company went into administration they have now been taken over and thankfully treatment packages were transferred.
Unfortunately, I find some staff now are really rude. There's no nice chit chat and they're obviously very time pressured. In and out very quickly.
I also really struggle changing and booking appointments. No one answers the phone - no matter what time you ring - and the booking system online doesn't work when modifying appointments. Staff have even acknowledged the online booking system is poor - so why not try and fix it?
I believe you have to give 48 hours notice to change an appointment but how can you do this when you don't answer the phone and the booking system doesn't work? So you inevitably loose the appointment.
Recently staff have also started drawing on skin in pink highlighter?? Doesn't really give the high end feel!! The white pencil was much better.
Sometimes the treatment rooms are freezing - I know they have to be kept cool for the laser machine but it's horrible 'bearing all' in the cold. Some staff do keep the rooms warmer so I'm wonder if it's staff preference/ room location?
And finally, really not a fan of sharing goggles with everyone. They look really grimey and I usually give them a wipe before wearing. Could do without an eye infection.
Like I said, good laser results, poor customer service. So pleased I've now finished my course, I won't be returning even with their lower prices. Show less »

I would not recommend this clinic based on lots of factors. For starters, after my initial consultation, I booked an Underarm + Hollywood package, which I fully paid for in advance. I was sent an email saying I booked only a Hollywood. The employee who had done the booking herself denied that I paid for both, and of course, the manager backed her up. Further... Show more »

I would not recommend this clinic based on lots of factors. For starters, after my initial consultation, I booked an Underarm + Hollywood package, which I fully paid for in advance. I was sent an email saying I booked only a Hollywood. The employee who had done the booking herself denied that I paid for both, and of course, the manager backed her up. Furthermore, I had an emergency surgical situation so I called before my appointment to reschedule (and not cancel) but they refused. I had a prescription, and my medical condition could actually be seen if any of the technicians took a look, but they did not even bother. For a professional experience, please avoid this clinic at all cost. They're extremely unflexible, and like other reviews had shown, they do have a communication problem. Zero empathy, zero understanding, and I did lose my money. Show less »

I had such a wonderful experience! Iqra was not only professional and knowledgeable, but also made me feel completely comfortable and relaxed. The treatment was tailored perfectly to my skin’s needs, and I left feeling refreshed and glowing. I really appreciated the attention to detail and how she explained everything throughout the process. I’ll definitely... Show more »

I had such a wonderful experience! Iqra was not only professional and knowledgeable, but also made me feel completely comfortable and relaxed. The treatment was tailored perfectly to my skin’s needs, and I left feeling refreshed and glowing. I really appreciated the attention to detail and how she explained everything throughout the process. I’ll definitely be coming back—thank you for such a lovely experience! Show less »

Had a few sessions with this clinic now and the packages that they offer deliver good value for money vs other providers in Leeds in my opinion. I changed over when Sk:n Clinics went into administration. Had my last session with Lindsay and she was brilliant, very thorough and also considerate. Will book my future sessions with her. Would have been 5 stars... Show more »

Had a few sessions with this clinic now and the packages that they offer deliver good value for money vs other providers in Leeds in my opinion. I changed over when Sk:n Clinics went into administration.

Had my last session with Lindsay and she was brilliant, very thorough and also considerate. Will book my future sessions with her.

Would have been 5 stars if all my sessions before the last had been with Lindsay. Show less »