If I could give 0 star, I would. This company is a scam. They make you buy a Groupon voucher and then pay a separate consultation fee, then give you only 2 session out of 6 sessions of laser treatment - that's exactly what this company did to me.
After the 2nd session of my treatment, they told me to call to book another session which I did. I called and m...
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If I could give 0 star, I would. This company is a scam. They make you buy a Groupon voucher and then pay a separate consultation fee, then give you only 2 session out of 6 sessions of laser treatment - that's exactly what this company did to me.
After the 2nd session of my treatment, they told me to call to book another session which I did. I called and messaged so many times for weeks without any response. Until I messaged and threatened to report them before they responded and told me they were short staffed and I should contact Groupon for a refund.
Avoid this scammers for your own good and I'm still going to report this company.
UPDATE!
So, this company has been threatening and harassing me with a legal action, if I don't take down my HONEST review. Same company that ignored my calls and messages for weeks. Its the audacity for me really!
In response to your reply, you didn't advice that I'll get a full refund from Groupon and the issue is not about the sessions I've had but your breach of contract and your attitude all through my dealing with your company.
Your practitioner (RASA) dishonestly told me during my last session that I should call in and you'll book my next session when I call. I asked why I had to call if I could book my next session while at your clinic (as I did the previous session), but Rasa told me because a different practitioner would attend to me. I agreed to call, which I did numerous times and followed with messages. You didn't reply my messages or calls, until I sent my last message and threaten to report your company, then you replied telling me to go ask Groupon for a refund of the remaining sessions because you're short staffed. I'm in the middle of a treatment and all you can say is I should go ask Groupon for a refund of the remaining session?
Tell me, how your actions are not tantamount to a SCAM (a dishonest and tricky behavior). I bought the deal on Groupon for a reason and if you were to cancel, it is only decent that you call me to let me know that you're short staffed and apologise appropriately (and if necessary, with compensation). You should then contact Groupon to advice them of the change, that's what a competent, professional company would do.
Instead, you knew you had no intentions of continuing my treatment and would only offer me 2 sessions, after enticing me with the deal on Groupon and charging a separate Consultation fee, and then lie to me to call for my next session that someone would attend to me. You knew from my last session that you would discontinue my treatment and dishonestly tricked me into thinking I'll get the 6 sessions I paid for - that's a SCAM, as I'm short on the money I've paid. Then, you ignored all my many messages and calls until I threatened to report your company, before you responded.
I will not take down this post as it is my honest review and you should be ashamed for threatening and harassing me with a legal action.
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