I visited this clinic about nine months ago and booked an appointment for myself and my partner. We each paid a consultation fee, making it clear that we wanted to meet with a dermatologist. Instead, we were seen by what seemed to be a sales representative.
My partner was examined and then given a treatment, after which we were encouraged to purchase produc...
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I visited this clinic about nine months ago and booked an appointment for myself and my partner. We each paid a consultation fee, making it clear that we wanted to meet with a dermatologist. Instead, we were seen by what seemed to be a sales representative.
My partner was examined and then given a treatment, after which we were encouraged to purchase products costing around £350. We were told we would see results within a few months. Nine months later, there has been no improvement at all. In total, we spent almost £500 on consultation, treatment, and products with zero outcome.
When I asked for clarification and support, no proper answers were provided. Instead, I was told to book and pay for yet another appointment if I actually wanted to see the dermatologist we had originally requested. The whole process felt sales-driven rather than genuinely focused on patient care.
We left feeling unwelcome, disappointed, and misled. Based on our experience, this clinic appears to prioritise sales over results or patient wellbeing. I would strongly advise others to avoid it.There are clinics out there run by people who truly care about helping patients, and unfortunately this was not one of them.
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