Mermaid Brighton beauty salon in Brighton | Reviews, prices and appointments

I had a massage with Feliz today. She was excellent!. Perfect pressure and really worked on the knots in my back. I would highly recommend her.

Siobhan

4 April 2026 20:08

I had a fantastic massage by Feliz! She was friendly, professional and personalised the service to me. The best massage I have had - will definitely be back!

Ella Raiman

29 March 2026 20:08

Best Aesthetics clinic I’ve ever visited. Anna and Constantine are so kind and knowledgeable they made me feel at ease during my first filler appointment. Will be back for sure!

Veronica Mendes

21 March 2026 17:05

I booked in for a specific treatment that unfortunately wasn’t available, which was a bit disappointing, especially as it wasn’t mentioned until I arrived. The staff were very friendly and did their best to accommodate me by offering a gel manicure as an alternative. While it wasn’t what I originally wanted, I appreciated their efforts to find a solution. Th... Show more »

I booked in for a specific treatment that unfortunately wasn’t available, which was a bit disappointing, especially as it wasn’t mentioned until I arrived. The staff were very friendly and did their best to accommodate me by offering a gel manicure as an alternative. While it wasn’t what I originally wanted, I appreciated their efforts to find a solution. The gel did start bubbling within two days, which wasn’t ideal, but I understand that the matter is being resolved. I would recommend checking the treatment menu to ensure it reflects current availability, but overall, the staff’s helpfulness and willingness to assist made the experience more positive. Show less »

Philippa Harkness

4 March 2026 08:08

Selif took such good care of me today! I had my brows waxed and tinted, as well as an eyelash lift and tint. The results are spectacular and Selif was a pleasure to visit with.

Audrey M Atkinson

29 January 2026 18:06

I had a lovely couples massage with my partner. We booked very last minute on the phone, and they were lovely. The massages were amazing, we both left feeling rejuvenated.

Alex Russell

24 January 2026 19:07

I came in for my first Hollywood wax which was done by Feliz. She was so friendly and made me feel comfortable and the service was quick and not too painful. Would highly recommend. Thank you Feliz! :)

Adeline

12 January 2026 11:11

I had the most phenomenal wax here! Dido was so good- her attention to detail and technique were incredible, so thorough and painless! I was very impressed and very grateful!! The room and atmosphere was also lovely and really stress-free. I will definitely return- Thankyou so much!

Flora Shaw

24 December 2025 10:10

Spur of the moment booking for a full body massage while visiting Brighton for work. The massage from Nikol was fantastic and definitely the best I've had. From the warm welcome she made me feel completely at ease and during the massage regularly checked with me that the pressure being applied was ok (it was perfect). Would definitely recommend, thank you.

Dean Holden

13 November 2025 20:08

I have been a customer for a year and have had excellent experience with Feliz. Unfortunately I was served by someone else (I believe Bardha?) today who, despite requesting to put some barrier/water/cream on my back, proceeded to vigorously shave the bare skin and caused bleeding. My skin now feels raw and painful, only a day before my laser hair removal, wh... Show more »

I have been a customer for a year and have had excellent experience with Feliz. Unfortunately I was served by someone else (I believe Bardha?) today who, despite requesting to put some barrier/water/cream on my back, proceeded to vigorously shave the bare skin and caused bleeding. My skin now feels raw and painful, only a day before my laser hair removal, which means its going to burn a lot tomorrow. She didn't even offer a piece of cotton for the bleeding spot and definitely wasn't sorry. This arrogance and 'I know it best' attitude is going to cost her customers. The woman at the reception was very considerate and even offered a discount for next time which I really appreciate, but that doesn't take away the bad experience Show less »

Aparna Balagopal

29 October 2025 17:05

I booked a last minute appointment on a Friday and Philis was above and beyond! She had stayed on to do my appointment and it’s one of the most thorough and serene I have ever had. She was professional and friendly and very knowledgeable- she has even fixed my dislocated finger I have been in pain with for weeks! I will be booking here for certain and have a... Show more »

I booked a last minute appointment on a Friday and Philis was above and beyond! She had stayed on to do my appointment and it’s one of the most thorough and serene I have ever had. She was professional and friendly and very knowledgeable- she has even fixed my dislocated finger I have been in pain with for weeks! I will be booking here for certain and have already told my friends! Thank you Philis and Happy birthday!! Show less »

Rosies Revamps

25 October 2025 14:02

Unfortunately the BIAB manicure I had done yesterday did not last even a day and came off completely tonight from one finger. I also feel after looking closer at the painting during day time hours it has not been done precisely . I wouldn't have written a review, but this has never happened to me in previous salons. In that case I feel there should be a cus... Show more »

Unfortunately the BIAB manicure I had done yesterday did not last even a day and came off completely tonight from one finger. I also feel after looking closer at the painting during day time hours it has not been done precisely . I wouldn't have written a review, but this has never happened to me in previous salons. In that case I feel there should be a customer refund. Show less »

Natalia Perechuda

30 September 2025 13:01

I had a gel manicure done at Mermaid today, and Bardha was fantastic! This was my first ever gel manicure and she was so reassuring, talked me through the process and patiently let me choose my colour. I was a bit nervous about whether my nails would look nice as they’re so short right now, but they turned out so lovely! Will definitely be back and book with... Show more »

I had a gel manicure done at Mermaid today, and Bardha was fantastic! This was my first ever gel manicure and she was so reassuring, talked me through the process and patiently let me choose my colour. I was a bit nervous about whether my nails would look nice as they’re so short right now, but they turned out so lovely! Will definitely be back and book with Bardha again. Show less »

Roosa Herranen

29 September 2025 15:03

Had the deep tissue massage with Privilege, and it was very good. Started right on time, and went the full hour, the work done on my shoulders, and knots, was amazing, she relieved a lot of pain. Thanks.

Ian Wall

18 September 2025 13:01

Amazing experience! I don’t think I’ve ever felt so safe and welcome in any salon!
Bardha was incredible and kind and made me feel amazing and we even had a nice chat and laugh! Definitely will recommend services to everyone I know and definitely return in future!

Dominika

16 September 2025 12:12

Privilege at Mermaid is such an amazing massage therapist. She really is brilliant. I’ve had multiple massages with her and every single one has been so great!
Privilege is incredibly skilled and made me feel completely at ease from the moment I arrived. The massage was both relaxing and therapeutic. I really couldn’t recommend Privilege more highly!

Mila Falls

15 September 2025 19:07

We made a booking for a Duo Massage with Mermaid and the whole experience was great! The room, the music & the therapists were amazing. We would definitely come back for another one!

Julie mampaey

15 September 2025 16:04

I’ve never had an issue with this salon before, however today I had a new therapist who left hot wax in my hair which I was then left with to sort out myself. I understand I was running late but I had rang to ask if I was okay to arrive at 11.15 instead of 11 in which they agreed to and so I expect to receive what I am paying for. She did a wonderful job wit... Show more »

I’ve never had an issue with this salon before, however today I had a new therapist who left hot wax in my hair which I was then left with to sort out myself. I understand I was running late but I had rang to ask if I was okay to arrive at 11.15 instead of 11 in which they agreed to and so I expect to receive what I am paying for. She did a wonderful job with my eyebrows, however my upper lip was left with 50% hair still there and was not given a lot attention, however I actually prefer more attention on my upper lip rather than my brows. I would still attend, but not with this therapist who’s name I believe is Bardha. The wax is still there and due to having to run many errands I was unable to complain and ask for help from them and have had to go somewhere else to see if I needed my hair cut due to the amount of wax. I will return provided I don’t have this particular therapist again. -Joley Show less »

Joley Sparham-Lees

14 July 2025 16:04

We went to Mermaid for a couples massage and left 2 very happy, relaxed and sleepy people. I originally had to cancel the booking, then reinstate the booking. Mermaid kindly offered me a discounted rate to rebook. We were also late to the appointment but they still retained the discount. Absolutely cannot fault their service. My masseuse found a variety of... Show more »

We went to Mermaid for a couples massage and left 2 very happy, relaxed and sleepy people.

I originally had to cancel the booking, then reinstate the booking. Mermaid kindly offered me a discounted rate to rebook. We were also late to the appointment but they still retained the discount.

Absolutely cannot fault their service. My masseuse found a variety of muscle knots I've been previously unaware of and took the time to focus where was needed.

Keep doing what you're doing Mermaid Team, you're brilliant!

Dan & Hannah Show less »

Daniel Richer

30 June 2025 11:11

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Mermaid Brighton beauty salon

Mermaid Brighton beauty salon Reviews

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