I contacted the Dr Nyla Medispa seeking pricing information for a specific, standalone treatment with downtime; one that typically costs several thousand pounds.
As I had already consulted with doctors about the procedure, booking in for another consultation was an unnecessary use of both my time, and the company's time; I just wanted some rough figures bef...
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I contacted the Dr Nyla Medispa seeking pricing information for a specific, standalone treatment with downtime; one that typically costs several thousand pounds.
As I had already consulted with doctors about the procedure, booking in for another consultation was an unnecessary use of both my time, and the company's time; I just wanted some rough figures before deciding whether it was worth booking a further consultation with Dr Nyla Medispa.
Despite asking informed questions, the person who I spoke to completely ignored the questions, then refused to discuss, or disclose the range of potential pricing for the treatment. When I said that I didn't need an exact price, just a range, they said that they couldn't tell me how much, or how little it might possibly cost, not without a face to face consultation.
This lack of transparency and faux secrecy is so deeply, pointlessly unhelpful. No one who's weighing up their options for treatment providers wants this - we can see it for exactly what it is.
Ultimately, I gave my money to another clinic who have been fantastic. I've now had my treatment and booked in for further treatments there too.
EDITED TO ADD: in response to the reply, there is not a single ethical issue in the broad discussion of finance and figures. Concealing those details? That part's unethical.
Honestly it's a bloody laser treatment with known parameters - there's really no need to obfuscate.
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