Windle House Dental

I can only say positive things about Windle House Dental. I missed out on treatment for too long elsewhere after covid, these guys took me on and despite a longer journey from Newton, they have made it well worth the travel. They have saved my teeth and I could not of been happier with the fantastic care and attention, the best dentist I have ever had and I... Show more »

I can only say positive things about Windle House Dental. I missed out on treatment for too long elsewhere after covid, these guys took me on and despite a longer journey from Newton, they have made it well worth the travel. They have saved my teeth and I could not of been happier with the fantastic care and attention, the best dentist I have ever had and I am 63. I just know I am getting the very best there is in dentistry. Show less »

The reception staff are really friendly and professional, and my dentist put my worries at ease. My dental appointment wasn't rushed and I felt completely comfortable and safe in this dental practice. They're great communicators and contact me to check if I can still attend my appointment, which I really appreciate. They're person-centred and provide holisti... Show more »

The reception staff are really friendly and professional, and my dentist put my worries at ease. My dental appointment wasn't rushed and I felt completely comfortable and safe in this dental practice. They're great communicators and contact me to check if I can still attend my appointment, which I really appreciate. They're person-centred and provide holistic care from the moment you step foot in the door. Show less »

I really recommend windle house dental and its staff especially Imane and Lea as dental practitioners. I'm a 45 year old who is autistic and I have mental health issues and I find it very difficult to go to the dentist because of my disabilities and I have bad oral health. When I went for my first appointment with Imane and Lea, they considered my disabiliti... Show more »

I really recommend windle house dental and its staff especially Imane and Lea as dental practitioners. I'm a 45 year old who is autistic and I have mental health issues and I find it very difficult to go to the dentist because of my disabilities and I have bad oral health. When I went for my first appointment with Imane and Lea, they considered my disabilities and mental health and they made me feel very calm and comfortable and they didn't judge me. They adapted their procedures to fit my needs and they have improved my oral health. I now continue to attend my dental appointments with Imane and Lea,  where as before I would have never left my front door to attend a dentist appointment. Show less »

I have nothing but good things to say about the team at Windle House Dental. There can be a bit of a wait for appointments, but that's the same for every dental practise in the UK. - Friendly, helpful and professional staff. - Well priced dental work. - Reminders for your appointments. I've had numerous checkups, hygenist appointments and procedures during... Show more »

I have nothing but good things to say about the team at Windle House Dental. There can be a bit of a wait for appointments, but that's the same for every dental practise in the UK.

- Friendly, helpful and professional staff.
- Well priced dental work.
- Reminders for your appointments.

I've had numerous checkups, hygenist appointments and procedures during my time here, and I couldn't fault a single thing during any visit. Show less »

I have been registered with the practice for a number of years and always receive first class treatment. Over the last few months when I had a dental problem that required several visits, Stephen was so kind and helpful. Always taking time to listen and put me at ease. The dental nurses and reception staff are all so friendly and helpful and arranged an a... Show more »

I have been registered with the practice for a number of years and always receive first class treatment. Over the last few months when I had a dental problem that required several visits, Stephen was so kind and helpful. Always taking time to listen and put me at ease. The dental nurses and reception staff are all so friendly and helpful and arranged an appointment at very short notice. I would highly recommend Windle House and thanks to all the staff for all their help. Show less »

The dentist was great, especially with our daughter. The problem was with their business practices and how we were treated outside of the treatment room. We were told repeatedly that we could sign up for the monthly plan anytime, that it would apply not to the current visit, but to the next one. That is basically a direct quote from the receptionist. We kep... Show more »

The dentist was great, especially with our daughter.

The problem was with their business practices and how we were treated outside of the treatment room. We were told repeatedly that we could sign up for the monthly plan anytime, that it would apply not to the current visit, but to the next one. That is basically a direct quote from the receptionist. We kept paying per-visit for a year or so until we decided we'd sign up for the plan because the dentist said I needed a cleaning visit. Only then were we told that we couldn't book an appointment under the plan for THREE MONTHS after signing up! Oh, and the plan only includes 30 minute cleanings but I'd been advised to have a 45 minute one (surprise surprise). So the expectation was that I would pay for at least one more full price visit despite also paying their monthly plan for the whole family. She explained this was to stop people signing up for the plan, having a single appointment and then cancelling. Sorry, we've been at the dentist for well over a year paying full price so this just doesn't wash. And anyway, if people are unhappy enough with the service to cancel after a single treatment, that should be allowed.

All this came after we'd been left waiting a good half an hour beyond our appointment time with no explanation or apology from the receptionist making me late for work.

My wife sent an email gently and politely pointing out how deceptive the plan communication felt and her only reply was a missed call with voicemail asking her to call them back an entire month later.

I'm not prepared to encourage such shady practices so we've moved to another dentist.

I hope they sort this out because the dental treatment seemed good. Show less »

I had a major fear of going to the dentist due to a bad experience as a child, and because of this, I hadn’t been to a dentist for 17 years. After developing toothache, I eventually had no choice but to see a dentist, and was originally referred to windle house through the NHS 111 service. I saw Stephen, who immediately put me at ease, and who I didn’t feel... Show more »

I had a major fear of going to the dentist due to a bad experience as a child, and because of this, I hadn’t been to a dentist for 17 years. After developing toothache, I eventually had no choice but to see a dentist, and was originally referred to windle house through the NHS 111 service. I saw Stephen, who immediately put me at ease, and who I didn’t feel judged for not going to a dentist for so long. He immediately diagnosed the problem and sorted the necessary treatment. I enquired about registering with the practice as a patient to get a proper assessment of my teeth, and although I have had to do this privately, it’s been worth every penny. I had a thorough assessment of my teeth and x-rays, and have since had to return for a filling and hygienist appointment, ( the lady hygienist was also superb and put me at ease). I feel as though I have finally gotten over my fear of the dentist, I would highly recommend windle house and Stephen in particular to anyone who has a fear of going to the dentist. Thank you. Show less »