I had my final therapeutic laser appointment on Tuesday, and I’m pleased to say the service was excellent. The practitioner who carried out my treatment was incredibly welcoming, attentive, and genuinely invested in my care. She took the time to ask about my previous treatments and offered thoughtful guidance on pre- and post-care, ensuring I could get the m...
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I had my final therapeutic laser appointment on Tuesday, and I’m pleased to say the service was excellent. The practitioner who carried out my treatment was incredibly welcoming, attentive, and genuinely invested in my care. She took the time to ask about my previous treatments and offered thoughtful guidance on pre- and post-care, ensuring I could get the most out of each session.
Her approach was calm, patient, and clearly informed by both experience and a genuine care for her clients. This made a real difference compared to some of my earlier sessions, which at times felt rushed, with minimal communication that made the process feel impersonal.
While my overall experience has been positive and I would recommend the service, I do feel there’s some inconsistency in how treatments are delivered. A few of the staff didn’t quite demonstrate the same level of attentiveness or suitability for patient-facing care. That said, I was very impressed by the practitioner from my final session and a couple of others along the way, who truly stood out.
Thank you again for your service.
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