The Spa Leamington

I had high hopes when booking an eyebrow sculpt and spa pedicure at the Spa. Over 15 years ago, I had my bridal hair and makeup done there and the service was excellent — so I expected the same level of care this time around. The receptionist was warm and welcoming, which I really appreciated. Unfortunately, the rest of the experience didn’t live up to expec... Show more »

I had high hopes when booking an eyebrow sculpt and spa pedicure at the Spa. Over 15 years ago, I had my bridal hair and makeup done there and the service was excellent — so I expected the same level of care this time around.
The receptionist was warm and welcoming, which I really appreciated. Unfortunately, the rest of the experience didn’t live up to expectations.
The same therapist carried out both treatments. The eyebrow sculpt took place in a very dimly lit room, and she immediately commented on how fair my hair was and how difficult it was to see. Unsurprisingly, when I got home, I noticed several hairs had been missed beneath the brow line, and I had to pluck them myself. It felt like a complete waste of £18.
As for the pedicure, the therapist mentioned that my skin was already smooth and didn’t require much filing. While she was friendly, the service felt rushed and impersonal. At the end, I was left alone in an empty room and told how to check if my nail polish was dry. I waited for a while, hoping she’d return, but she never did. I felt awkward and unsure of what to do — not at all what I expected from a luxury spa. My skin also didn’t feel properly softened.
Disappointed, I ended up going straight to a basic nail salon in Leamington Spa. Despite its no-frills setup and much lower price, the staff there made me feel genuinely looked after — and my nails were redone beautifully.
Sadly, I won’t be returning to the Spa. The experience didn’t reflect the high standards I remembered or paid for. Show less »

Today I finally used a gift card at The Spa and I am so annoyed that I haven’t been here sooner! Being a person who doesn’t go to spas, salons & hairdressers etc I always feel abit out of place when I do go but I didn’t feel that once during my visit at The Spa. My therapist, Jenna made the whole experience 5 stars. I booked the Spa Starter which includes... Show more »

Today I finally used a gift card at The Spa and I am so annoyed that I haven’t been here sooner!

Being a person who doesn’t go to spas, salons & hairdressers etc I always feel abit out of place when I do go but I didn’t feel that once during my visit at The Spa.

My therapist, Jenna made the whole experience 5 stars. I booked the Spa Starter which includes a Back Massage, Facial & either a Manicure or Pedicure.

Before starting the back massage, Jenna asked about any problem areas and pressure and then checked in again once she started which was ideal.

The facial was one of the best I’ve ever had and I went into having my manicure SO relaxed. It was really lovely to have the same therapist do all my treatments as I felt really well looked after and didn’t feel rushed or passed from pillar to post.

Jenna was so friendly and is a great asset to the team. I’d highly recommend and I can’t wait to book in again. Show less »

It’s my 2nd time at The Spa for. Massage and I got out a bit disappointed again. For the price, I expect a really good massage mindful of the person’s pains and aches. I was not asked a single time how it felt and if the pressure was ok. I mentioned it a few times but still came out a bit tense from the massage being too rough and missing some of the key are... Show more »

It’s my 2nd time at The Spa for. Massage and I got out a bit disappointed again. For the price, I expect a really good massage mindful of the person’s pains and aches. I was not asked a single time how it felt and if the pressure was ok. I mentioned it a few times but still came out a bit tense from the massage being too rough and missing some of the key areas I wanted massaged. I was told she was running out of time to do so… Show less »