The Smile Clinic

My wife and I have been with the Smile Clinic for a number of years and have always received excellent dental care from Dr Parker. Unfortunately when he decided to move away from providing predominately NHS care to a private care plan my circumstances dictated I would have to remain a NHS patient. Today I met my new NHS dentist Mr Thoombil for a check up and... Show more »

My wife and I have been with the Smile Clinic for a number of years and have always received excellent dental care from Dr Parker.
Unfortunately when he decided to move away from providing predominately NHS care to a private care plan my circumstances dictated I would have to remain a NHS patient.
Today I met my new NHS dentist Mr Thoombil for a check up and was very pleased with the service he provided.
A problem identified during the examination related to a long term issue with a tooth, he quickly reassured me he would discuss it with Dr Parker and then advise what he felt would be the best treatment plan.
I was very pleased with this approach knowing that continuity and quality of my care had been maintained.
PS: I always find the lady receptionist extremely polite and helpful.
Thank you for the opportunity to comment.
Paul Knappett Show less »

When nothing else usually bothers me, the dentist has always been something I avoid.. I get super anxious. I previously lived in Kent and my appointments at my previous dentist got cancelled during covid so I just ignored the pain and stopped eating on my left side. Unfortunately When as I grind my teeth when I sleep, the pain quickly became too much, so wh... Show more »

When nothing else usually bothers me, the dentist has always been something I avoid.. I get super anxious.
I previously lived in Kent and my appointments at my previous dentist got cancelled during covid so I just ignored the pain and stopped eating on my left side.

Unfortunately When as I grind my teeth when I sleep, the pain quickly became too much, so when I moved to this area I tried several dentists and this one accepted NHS patients.

Meeting Dr Mirza, he put my mind at ease and talked through my options eith no pushy talk or fear. I ended up having the tooth extracted yesterday and it was so smooth and pain free. He stopped if I needed him to and it was all done so fast.

He has helped my anxiety by just allowing me to have a voice and saying "I understand".

I now feel like I can move forward and have the teeth that I have always wanted without the fear.

Thank you 😊😊 Show less »

We have been with the smile clinic for two years and it has been great. The children are always well looked after and treated kindly. I have been really happy with the experience of getting my teeth back to a good place also. The reception team are friendly. We had an appointment for my daughter to have lots of temporary fillings. The hygienist and the dent... Show more »

We have been with the smile clinic for two years and it has been great. The children are always well looked after and treated kindly. I have been really happy with the experience of getting my teeth back to a good place also.
The reception team are friendly.
We had an appointment for my daughter to have lots of temporary fillings. The hygienist and the dental nurse were find kind and helped her feel calm. Show less »

Very pleased with Smile clinic giving me an Emergency appointment before my appointment in December. Everyone was friendly & the Dentist I saw was thorough & explained the problems to me. Receptionist was also friendly & after the hassle of trying to get an Emergency appt was very good at her job. I am thankful that they are taking me as a patient as at my a... Show more »

Very pleased with Smile clinic giving me an Emergency appointment before my appointment in December. Everyone was friendly & the Dentist I saw was thorough & explained the problems to me. Receptionist was also friendly & after the hassle of trying to get an Emergency appt was very good at her job. I am thankful that they are taking me as a patient as at my age it is hard to find a good dentist! Show less »

I had orthodontic treatment at The Smile Clinic, and was really impressed by the service. Omair and Abbie were always friendly, polite and reassuring, and I never felt worried about attending my appointments with them. I am very pleased with the results of my treatment, and can now smile again with confidence. Omair also repaired my filling and it is now... Show more »

I had orthodontic treatment at The Smile Clinic, and was really impressed by the service. Omair and Abbie were always friendly, polite and reassuring, and I never felt worried about attending my appointments with them. I am very pleased with the results of my treatment, and can now smile again with confidence. Omair also repaired my filling and it is now completely invisible. Top marks - I would definitely recommend! Show less »

This is where you go if you have no other options and enjoy being ripped off. I managed to make an appointment quickly which was really appreciated, the positives end there. The appointment began 14 minutes late and there was no hint of an apology for this. The communication between the assistant and the hygienist is non existent. We got condescended to ab... Show more »

This is where you go if you have no other options and enjoy being ripped off.

I managed to make an appointment quickly which was really appreciated, the positives end there.

The appointment began 14 minutes late and there was no hint of an apology for this.
The communication between the assistant and the hygienist is non existent.
We got condescended to about sweets, chocolates and fizzy drinks which aren’t something we have in our diet.

I explained that we needed a clean and a thorough demonstration on how to clean teeth. This ended up being 2 seconds at the end where the hygienist grabs a model of teeth and a brush and says “brush up twice a day”. Mind blowing stuff.

Definitely do not bring your children to this practice as there was absolutely no hint of friendliness.

All in all £72 was too much money and we won’t be returning. Show less »

I have such a positive experience with this practice I don't enjoy going to the dentist I'm a nervous patient however my dentist omah is fabulous he does his best to relax and reassure me and it's all over before I know it. I also have had my teeth whitened with the boutique products and it's been successful!! Without (turkey teeth)!! The reception staff are... Show more »

I have such a positive experience with this practice I don't enjoy going to the dentist I'm a nervous patient however my dentist omah is fabulous he does his best to relax and reassure me and it's all over before I know it. I also have had my teeth whitened with the boutique products and it's been successful!! Without (turkey teeth)!! The reception staff are all helpful and patient and the nurses and wonderful. Thank you all 💐💋 Show less »