The Skin Clinic - Ashton

I had the most amazing facial experience! From start to finish, everything was top-notch. The person who performed my facial was not only incredibly skilled but also made me feel so comfortable and at ease. They took the time to explain each step of the process and tailored the treatment to my skin’s needs. I loved how relaxing the entire session was—I hones... Show more »

I had the most amazing facial experience! From start to finish, everything was top-notch. The person who performed my facial was not only incredibly skilled but also made me feel so comfortable and at ease. They took the time to explain each step of the process and tailored the treatment to my skin’s needs. I loved how relaxing the entire session was—I honestly felt like I was in great hands the whole time. My skin looks and feels fantastic, and I left the clinic feeling refreshed and pampered. Highly recommend this place and this person for anyone looking for a professional yet comforting facial experience! Show less »

I had a 4pm appointment scheduled at "The Skin Clinic Ashton" on Sunday, and I cannot stress enough how appallingly unprofessional this experience was. Despite arriving *exactly* on time, the clinic was closed, and no one was present to let me in. When I called the receptionist, I was told—without apology—to wait outside in the cold because the practitioner... Show more »

I had a 4pm appointment scheduled at "The Skin Clinic Ashton" on Sunday, and I cannot stress enough how appallingly unprofessional this experience was. Despite arriving *exactly* on time, the clinic was closed, and no one was present to let me in. When I called the receptionist, I was told—without apology—to wait outside in the cold because the practitioner was "still working." Let me be clear: I was left shivering outside like an afterthought, despite having booked my slot in advance.

In what world is it acceptable to force a paying client to wait outdoors in freezing conditions? Every other clinic I’ve visited allows patients to wait *indoors* if there are delays—it’s basic courtesy. Here, it seems basic decency is optional. The receptionist’s dismissive attitude only added insult to injury, as if inconveniencing clients is standard practice.

This clinic clearly has zero respect for clients’ time, comfort, or dignity. Save yourself the frustration and avoid this place at all costs. There are far better clinics that value their customers and uphold basic professionalism.

*Do not recommend.* **0 stars** if I could. Show less »