The Private Clinic Birmingham, Liposuction, Varicose Vein, Breast surgery

My experience was terrible. initially, you’re promised the earth, told communication will be good, you’ll be supported throughout and the results will be amazing. nothing could be further from the truth. I had a hair transplant, the ‘office manager’ is one of the most arrogant and awful people i’ve ever met. the technicians performing the procedure barely a... Show more »

My experience was terrible. initially, you’re promised the earth, told communication will be good, you’ll be supported throughout and the results will be amazing. nothing could be further from the truth.

I had a hair transplant, the ‘office manager’ is one of the most arrogant and awful people i’ve ever met. the technicians performing the procedure barely acknowledged me, didn’t even notice when blood was dripping into my eye. i wasn’t given any notice for when it would finish and when i asked i was told by the technician she was trying her best to finish it, no time given still so when it abruptly finished i had to wait 45 minutes for a lift home with 3 very impatient looking staff staring at me telling me they couldn’t go home until i did.

no expectations set so i bought myself a neck pillow and there was one provided so that was a waste. i had to ask about what medication i should take, should i use minoxidil, the answer was ‘yes probably’

aftercare didn’t exist, when trying to contact the clinic for questions and concerns, you’re calling a switchboard, took days to get answers.

nothing about this was good, it’s very expensive and results are rubbish, so much so the surgeon said he wanted to correct it free of charge but because the office manager was so awful with communication, this never happened and the surgeon left… i think? how would i know, no one answers my queries.

do not waste your money Show less »

I am extremely disappointed with the level of service I have experienced. I had arranged my appointment well in advance and even received a text message confirming it. Earlier today at 11am, I received another text confirming my appointment. However, to my surprise, I then received an email at 6pm informing me that the session had been cancelled and that the... Show more »

I am extremely disappointed with the level of service I have experienced. I had arranged my appointment well in advance and even received a text message confirming it. Earlier today at 11am, I received another text confirming my appointment. However, to my surprise, I then received an email at 6pm informing me that the session had been cancelled and that there was no further availability for the foreseeable future.

This situation is particularly frustrating given that I was told there would be a confirmation call on Thursday and that my booking was secured. The lack of communication and last-minute cancellation reflect poorly on the reliability and professionalism of the service. Clients should be able to trust that confirmed appointments will be honoured, especially when they have been arranged and confirmed in good faith.

Don’t be surprised if you have a similar experience as unfortunately, reliability does not seem to be a priority here. Show less »

Had a very bad experience with the Private Clinic Team. I ordered Minoxidil from here and I got told it would arrive within a week. 3 weeks later and it's still not here; I chased it up 5 times and I get told by every colleague that they order it from elsewhere so now I'm wondering why I even buy it from them since they charge extortionate prices too. I don'... Show more »

Had a very bad experience with the Private Clinic Team. I ordered Minoxidil from here and I got told it would arrive within a week. 3 weeks later and it's still not here; I chased it up 5 times and I get told by every colleague that they order it from elsewhere so now I'm wondering why I even buy it from them since they charge extortionate prices too. I don't mind paying more for good services, but this was a terrible customer service and anyone ordering minoxidil really should contemplate buying it from elsewhere. Show less »

I have been considering this clinic for a long time, I had 2 consultations here, I was unable to proceed after my first one, and I also went to see another clinic to weight my options... After looking into other clinics, I had no doubt I wanted my treatment to be done here. Staff are professional and give a high quality of service from the time you first wal... Show more »

I have been considering this clinic for a long time, I had 2 consultations here, I was unable to proceed after my first one, and I also went to see another clinic to weight my options...
After looking into other clinics, I had no doubt I wanted my treatment to be done here. Staff are professional and give a high quality of service from the time you first walk through the door, until the very end of your treatment. I felt listened to and valued as a client, and if needed in the future, I would only consider this clinic. Show less »

I chose The Private Clinic Birmingham after researching vein removal, this was not a recommendation, but I am very happy to recommend them following my consultation and subsequent operation for vein removal. My consultation with Mr Pathak and dealings with the staff at the clinic was excellent. I felt in very safe hands. My consultation was thorough and not... Show more »

I chose The Private Clinic Birmingham after researching vein removal, this was not a recommendation, but I am very happy to recommend them following my consultation
and subsequent operation for vein removal.
My consultation with Mr Pathak and dealings with the staff at the clinic was excellent. I felt in very safe hands.
My consultation was thorough and not rushed and all the procedures offered were explained in full. At no time did I feel pressured to accept something I was not happy with.
On the day of the operation I was understandably apprehensive, the staff were lovely and allayed my fears.
The operation went well and five weeks after I have recovered well. Majority of the bruising has gone, only small localised discolouration at a couple of the operation sites. The cut sites healed very well, with only two taking a little bit longer. None of the sites became infected. I am very happy with the procedure and the care I received. Thoroughly recommend. Show less »

I've been coming to The Private Clinic for almost 12 months and have been thoroughly impressed with the service provided. The staff are very helpful and highly responsive, plus the technicians are very knowledgeable and always make you feel at ease (thank you Emma!). Would highly recommend as the results from laser hair treatment have been fantastic and the... Show more »

I've been coming to The Private Clinic for almost 12 months and have been thoroughly impressed with the service provided. The staff are very helpful and highly responsive, plus the technicians are very knowledgeable and always make you feel at ease (thank you Emma!).

Would highly recommend as the results from laser hair treatment have been fantastic and the overall experience has been great! Show less »