I visited LaserClinic Hounslow three times, twice at the original location and once at the new one. I recommended to my sister and a friend, both of whom were satisfied with their treatments. Rocio, the esthetician, is professional and attentive. I was pleased with the hydro facial face cleaning I received. However, after taking a break due to having a baby,...
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I visited LaserClinic Hounslow three times, twice at the original location and once at the new one. I recommended to my sister and a friend, both of whom were satisfied with their treatments. Rocio, the esthetician, is professional and attentive. I was pleased with the hydro facial face cleaning I received. However, after taking a break due to having a baby, I returned as a regular customer only to be disappointed. The new location is not as nice, and the esthetician provided me with subpar service. She didn't explain the treatment and left bright lights in front of my face, which was uncomfortable. I contacted Rocio about the issue, and she promised to address it but hasn't followed up yet. I didn't want to leave a negative review, Its sad that they treatet me that way because I wanted to be a regular customer but I'm disappointed with the poor service and lack of concern.
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