I underwent laser treatment at this clinic for over two years, from August 2023 to September 2025, including CO₂ laser. Throughout this time, I was repeatedly told that new and “improved” lasers were being used and that they were among the best available in the UK.
Despite the length of treatment, the cost, and the number of sessions, I did not see any mean...
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I underwent laser treatment at this clinic for over two years, from August 2023 to September 2025, including CO₂ laser. Throughout this time, I was repeatedly told that new and “improved” lasers were being used and that they were among the best available in the UK.
Despite the length of treatment, the cost, and the number of sessions, I did not see any meaningful improvement in pigmentation or skin texture. I raised concerns multiple times. Instead of stopping earlier or clearly reassessing whether continuing laser treatment made sense for my case, I was encouraged to continue, often with discounted or complimentary sessions.
Only later was the lack of progress attributed entirely to factors on my side such as aftercare, appointment gaps, and friction. In my experience, every concern I raised was argued against, with no acceptance of responsibility whatsoever for the lack of results or the prolonged continuation of ineffective treatment.
I have before-and-after photos from this entire period, and they speak for themselves. After I questioned this and expressed a loss of confidence, I was advised to seek treatment elsewhere. Reaching this outcome after more than two years, significant expense, and minimal improvement was extremely disappointing.
This review reflects my personal experience.
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