Family Dental Practice

I recently had a very disappointing experience at Family Dental Practice. I made an appointment specifically to address an issue with my tooth. However, the practice scheduled it as a general check appointment, and despite my efforts to explain my concern, nothing was done to address the specific issue I was having. Instead, I was given another appointment,... Show more »

I recently had a very disappointing experience at Family Dental Practice.

I made an appointment specifically to address an issue with my tooth. However, the practice scheduled it as a general check appointment, and despite my efforts to explain my concern, nothing was done to address the specific issue I was having. Instead, I was given another appointment, which I tried to reschedule to fit my availability. Unfortunately, I was not offered any suitable options, which was frustrating.

Additionally, the receptionist I interacted with was quite rude and dismissive. She didn’t even try to listen to my concerns properly or offer any helpful solutions. Instead, her attitude felt unwelcoming, as if she was simply trying to get rid of me as quickly as possible. It was disheartening to be treated that way, especially when seeking help for a genuine problem.

I understand that leaving this feedback may not change anything, but I wanted to share my experience in the hope that it encourages better communication, professionalism, and courtesy in the future. Patients deserve to be listened to and treated with respect. Show less »