Terrible Experience – Avoid at All Costs.
I had an awful experience at this salon for laser hair removal and so want to warn others to stay away. I paid £1,000 upfront for 10 sessions of SHR starting in January, with the expectation of completing them by May before my holiday in July. Quickly, the salon kept canceling, rescheduling or sometimes just straigh...
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Terrible Experience – Avoid at All Costs.
I had an awful experience at this salon for laser hair removal and so want to warn others to stay away. I paid £1,000 upfront for 10 sessions of SHR starting in January, with the expectation of completing them by May before my holiday in July. Quickly, the salon kept canceling, rescheduling or sometimes just straight up not turning up to my appointments, pushing them back further and further.
By June, I had only completed five sessions—half of what I paid for— when I should have been finished with all my treatments. As the gaps between appointments had been too long, the laser hair removal wasn’t working at all.
Eventually, I’d had enough and asked for my money back since they were clearly incapable of delivering the service I paid for. The owner refused and made excuses and kept my money. As a full time student, £1,000 is a huge amount of money for me, and I feel completely ripped off. This went on for months until I finally gave up trying.
I hope no one else goes through what I did. This salon is unprofessional, disorganized, and dishonest. Don’t waste your time or money here.
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