AWFUL EXPERIENCE - do not recommend!
I traveled a long distance for a scheduled patch test for my lash lift, only to find the salon closed when I arrived—no prior notice was given. While the technician did come to my house the next day to make up for it, she was extremely unreliable with timing and kept rescheduling, eventually showing up at 9pm
The actual...
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AWFUL EXPERIENCE - do not recommend!
I traveled a long distance for a scheduled patch test for my lash lift, only to find the salon closed when I arrived—no prior notice was given. While the technician did come to my house the next day to make up for it, she was extremely unreliable with timing and kept rescheduling, eventually showing up at 9pm
The actual appointment was even worse. I arrived on time, only to find the salon locked and no one there. When I called, the technician mentioned she was celebrating Eid with her family. However, I was not informed beforehand about any cancellations or rescheduling and my morning WhatsApp message was ignored. Despite her claiming she updated my booking on Treatwell—this was not communicated to me in any way, and the last-minute change was highly unprofessional.
After a heated exchange, she agreed to come to the shop 45 minutes after my scheduled time. When the lash lift was done, I was not satisfied with the results, and during my wax, the technician was distracted, talking to other clients, which made me uncomfortable.
The salon itself is located within a barber shop, which was not pleasant. The toilet was DISGUSTING. Despite the apologies, this was awful and I would never recommend or come back.
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