Dr Rasha Clinic

I booked a Facial Veins Single Session for around £300, which was recommended by their technician and listed on the website. I also paid a £50 deposit, which was neither deducted from my final bill nor refunded, despite being told it would be. When I arrived, the technician said she would perform a different treatment than the one I booked, but didn’t clear... Show more »

I booked a Facial Veins Single Session for around £300, which was recommended by their technician and listed on the website. I also paid a £50 deposit, which was neither deducted from my final bill nor refunded, despite being told it would be.

When I arrived, the technician said she would perform a different treatment than the one I booked, but didn’t clearly explain what the alternative treatment involved or how much it would cost. The full session lasted under 15 minutes, with no patch test or numbing cream, and I felt pressured to consider additional treatments and products.

At checkout, I was told the total cost was £1,250, which I had not been informed of beforehand. I was assured the £50 deposit would be refunded, but weeks later I still haven’t received it, and no one has followed up.

After allowing time for healing, the veins and pigmentation look the same as before, so I didn’t see any noticeable results from the procedure. When I tried to raise my concerns, I felt dismissed rather than supported.

I hope management reviews how treatment plans and pricing are communicated, as clearer consent and cost transparency would make a big difference. I would recommend other clients ask for written confirmation of treatment details and pricing before proceeding.

My money was refunded days later by one of the responsible people in charge of dealing with the issues, she was nice, polite and apologetic. I have changed my start from 1 to 3 because of the good faith of the person who sorted all amicably. Show less »

⭐️⭐️⭐️⭐️⭐️ Hands down the BEST aesthetic clinic in London I cannot recommend this clinic highly enough. From start to finish, the experience was exceptional. Dr. Rasha is incredibly knowledgeable, professional, and precise, she truly listens, understands your goals, and delivers results that exceed expectations. Her attention to detail and medical expe... Show more »

⭐️⭐️⭐️⭐️⭐️
Hands down the BEST aesthetic clinic in London

I cannot recommend this clinic highly enough. From start to finish, the experience was exceptional. Dr. Rasha is incredibly knowledgeable, professional, and precise, she truly listens, understands your goals, and delivers results that exceed expectations. Her attention to detail and medical expertise made me feel completely safe and confident throughout my treatment.

Jessica is equally amazing, warm, caring, and so attentive. She makes you feel welcomed, supported, and genuinely looked after from the moment you walk in. The level of care and customer service is outstanding.

The clinic itself is immaculate, calming, and luxurious, and the whole team operates at the highest standard. The results speak for themselves, natural, beautiful, and exactly what I hoped for (and more).

This is the best aesthetic clinic in London, hands down. If you’re considering any aesthetic treatments, don’t look anywhere else. Absolute excellence from an incredible team. 💎✨ Show less »

SCAM! Avoid at all costs! I booked this clinic for a client of mine to get some baby botox done on the 5th December. I also discussed her getting laser and I was told that it couldn't happen in the same appointment but that Dr Sara would discuss with my client to highlight possible choices. Upon booking the appointment I did think that the pricing with high... Show more »

SCAM! Avoid at all costs! I booked this clinic for a client of mine to get some baby botox done on the 5th December. I also discussed her getting laser and I was told that it couldn't happen in the same appointment but that Dr Sara would discuss with my client to highlight possible choices. Upon booking the appointment I did think that the pricing with high but I didn't think that they would upsell to such a point my client left with a £9,500 bill. Dr Sara decided that she would highlight various treatments and write pricing individually and not as a collective, nor explaining if it was one treatment or a course. I feel completely disgusted that a clinic can work in this way, it's pricing is almost triple the norm, charging £2k for ONE laser session, £1k for one polynucleotides injection, £900 for 1ml of filler.....the list goes on! Not only that they the tried to sell her 10 creams, and stated she could only use their cream after the laser......when they didn't give the items to her (but of course charged her) and I called back for a refund but to also ask what she can use instead, I was told 'oh don't worry any simple hydrating cream with no actives works'. The way this clinic bombards you with overpriced, unnecessary treatments without highlighting the total true cost is a disgrace, I only wish I had been there with my client to question what on earth was going on.......lets also not forget that she asked for no social media posts, yet Dr Sara decided to take a picture of her paying and post it on her socials......completely unprofessional. Show less »

I booked a Facial Veins Single Session for around £300, which was recommended by their technician and listed on the website. I also paid a £50 deposit, which was neither deducted from my final bill nor refunded, despite being told it would be. When I arrived, the technician said she would perform a different treatment than the one I booked, but didn’t clear... Show more »

I booked a Facial Veins Single Session for around £300, which was recommended by their technician and listed on the website. I also paid a £50 deposit, which was neither deducted from my final bill nor refunded, despite being told it would be.

When I arrived, the technician said she would perform a different treatment than the one I booked, but didn’t clearly explain what the alternative treatment involved or how much it would cost. The full session lasted under 15 minutes, with no patch test or numbing cream, and I felt pressured to consider additional treatments and products.

At checkout, I was told the total cost was £1,250, which I had not been informed of beforehand. I was assured the £50 deposit would be refunded, but weeks later I still haven’t received it, and no one has followed up.

After allowing time for healing, the veins and pigmentation look the same as before, so I didn’t see any noticeable results from the procedure. When I tried to raise my concerns, I felt dismissed rather than supported.

I hope management reviews how treatment plans and pricing are communicated, as clearer consent and cost transparency would make a big difference. I would recommend other clients ask for written confirmation of treatment details and pricing before proceeding.

Carla S Wade-Jones
Please refund my deposit and Identify me now no problem. Show less »

Had terrible pigmentation from years of acne and sun damage. Went in to see Dr Sara for laser treatment, and after only 3 sessions, the pigmentation has practically faded to the point I no longer need foundation to cover it up. The doctor took her time with the treatment, making sure every part of my face and neck was reached, and was super informative every... Show more »

Had terrible pigmentation from years of acne and sun damage. Went in to see Dr Sara for laser treatment, and after only 3 sessions, the pigmentation has practically faded to the point I no longer need foundation to cover it up. The doctor took her time with the treatment, making sure every part of my face and neck was reached, and was super informative every step of the way. I definitely recommend this clinic for any cosmetic concerns. Show less »

When reviewing Dr Rasha’s clinic price list, I was struck by the disparity between product cost and patient charge. As a healthcare professional myself, I find such pricing structures highly inappropriate. While it is standard practice to charge beyond wholesale cost (to cover clinical expertise, overheads, insurance, and aftercare), margins at this level... Show more »

When reviewing Dr Rasha’s clinic price list, I was struck by the disparity between product cost and patient charge.

As a healthcare professional myself, I find such pricing structures highly inappropriate.

While it is standard practice to charge beyond wholesale cost (to cover clinical expertise, overheads, insurance, and aftercare), margins at this level risk being seen as exploitative rather than reflective of true medical service value.

In addition, the much-publicised “awards” — Digital Awareness 2025, Best Wellness Clinic 2025, The Best Clinic in London 2025, Rising Star Awards Finalist 2025 — are in fact organised by private companies where recognition is contingent upon payment.

These are not independent peer-reviewed or regulator-backed accolades, but rather marketing devices that can mislead patients into perceiving false authority or excellence.

From a patient safety and trust perspective, this blurring of luxury branding with healthcare service provision raises serious ethical concerns. Show less »

Dr Rasha and Dr Sara are truly amazing!!! Their professionalism, experience, expertise and attention to detail is impressive. They are both diligent in ensuring that they explain what they are doing and why. I am absolutely pleased with the results of my treatment which was facial filler in multiple areas. I was treated kindly and sensitively. I would highly... Show more »

Dr Rasha and Dr Sara are truly amazing!!! Their professionalism, experience, expertise and attention to detail is impressive. They are both diligent in ensuring that they explain what they are doing and why. I am absolutely pleased with the results of my treatment which was facial filler in multiple areas. I was treated kindly and sensitively. I would highly recommend Dr.Rasha clinic ⭐️⭐️⭐️⭐️⭐️ Show less »

I had the most incredible experience with Dr. Sara , she was truly amazing from start to finish. She took the time to patiently listen to every single concern I had, made me feel completely comfortable, and never rushed the process. Her attention to detail and professionalism were unmatched, and the results of the fillers were honestly better than I could ha... Show more »

I had the most incredible experience with Dr. Sara , she was truly amazing from start to finish. She took the time to patiently listen to every single concern I had, made me feel completely comfortable, and never rushed the process. Her attention to detail and professionalism were unmatched, and the results of the fillers were honestly better than I could have imagined. Everything she did was subtle, natural, and enhanced my features in the most beautiful way.

Assisting her was Ranya, who was also incredible so kind, attentive, and made the entire experience feel seamless and stress-free. Together, they created such a warm, welcoming atmosphere, and I couldn’t be happier with the outcome. Show less »