Sadly was sold a dream. I live about 30 mins from this shop and booked in at half one, luckily they were able to squeeze me in. I asked on the phone for a biab removal and new set and was told no problem £60. Which I thought was slightly steep but looking at the reviews had no complaints. I arrive at the shop and wait for ten mins, again no problems that’s s...
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Sadly was sold a dream. I live about 30 mins from this shop and booked in at half one, luckily they were able to squeeze me in. I asked on the phone for a biab removal and new set and was told no problem £60. Which I thought was slightly steep but looking at the reviews had no complaints. I arrive at the shop and wait for ten mins, again no problems that’s standard in a nail shop. The nail lady then told me she only does hard gel, I explain my preference is Biab, the lady tried to resolve the issue by asking a colleague if she could squeeze me in as she does biab. The other girl then began to question my preference and when I explained I didn’t like it as hard gel had previously split my nail, she rolled her eyes and basically told me I was lying and that she can’t do my nails anyways. What a waste of time! I got up and left, wasted my time travelling to the shop, wasted my time waiting and wasted my time explaining why I didn’t like hard gel to someone who had no intentions of doing my nails int he first place. Seem like nice girls in the shop but maybe some professionalism would go a long way … / dropped down to one star after the response. I would like to point out that at no point did anyone mention that they thought hard gel would be better suited to me due to the length of my nails. The lady who was going to do my nails said “I only do hard gel” I also want to highlight that yet again a member of staff at this establishment is insinuating that I have lied? … my advice to anyone reading this review is to be prepared to be given unrequested alternatives and a poor attitude towards customers that politely decline. There are lots of other nails shops in the area that wouldn’t treat people like they’re thick for not wanting hard gel :) decision is yours x
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