British Face Clinic - Deep Plane Facelift & Rhinoplasty Northampton

Threeshires turned what could have been a stressful experience into something smooth and reassuring. This was my second hernia repair, and I want to offer a huge thank-you to all the staff for taking such excellent care of me. In particular, Dr. Malik, Wilkinson, and Kayleigh provided an exceptional level of care throughout. I couldn’t recommend Threeshires... Show more »

Threeshires turned what could have been a stressful experience into something smooth and reassuring. This was my second hernia repair, and I want to offer a huge thank-you to all the staff for taking such excellent care of me. In particular, Dr. Malik, Wilkinson, and Kayleigh provided an exceptional level of care throughout. I couldn’t recommend Threeshires highly enough to anyone seeking truly outstanding treatment. Show less »

Met by lovely staff at the reception this morning. The waiting area was clean and tidy with lovely complimentary hot drinks - with a variety of herbals teas, too. Emily, the nurse, was very professional with a genuinely caring nature. She made me feel as ease and my blood pressure was low despite having ‘white coat syndrome’. She drew blood from three diffe... Show more »

Met by lovely staff at the reception this morning. The waiting area was clean and tidy with lovely complimentary hot drinks - with a variety of herbals teas, too.
Emily, the nurse, was very professional with a genuinely caring nature. She made me feel as ease and my blood pressure was low despite having ‘white coat syndrome’. She drew blood from three different places without me even knowing she had. Generally most of the rime, the nurse struggles to find a good vein.
Jude, the lovely doctor,, has a great ‘’bedside manner’ that the 90 minutes I was with him felt like 15 minutes.
The Three Shires has been my ‘go to’ private hospital for several years and I am always impressed with the consistently great quality of service provided each time by the medical and other staff . Show less »

Had a Hernia op with Mr Finch. I’ve been before with the surgeon and he has shown excellent professionalism throughout. The room was superb and the anaesthetist team was amazing and cracked a few jokes to put me at eases. One retires in 10 weeks and I’d imagine future patients will miss his whit. Lynne my nurse was also superb and thorough in everything she... Show more »

Had a Hernia op with Mr Finch. I’ve been before with the surgeon and he has shown excellent professionalism throughout. The room was superb and the anaesthetist team was amazing and cracked a few jokes to put me at eases. One retires in 10 weeks and I’d imagine future patients will miss his whit. Lynne my nurse was also superb and thorough in everything she did. I had a lovely lunch before I left. Recovering well at home
Thank you for everything Show less »

I would like to say a huge thank you to Nina and Winny who took my blood today. I have very difficult veins that are hard to find, and usually it takes a long time and several attempts. However, they were both extremely friendly, gentle and professional. They managed to take my blood quickly and without any problems. Their attitude and skill made the whole e... Show more »

I would like to say a huge thank you to Nina and Winny who took my blood today. I have very difficult veins that are hard to find, and usually it takes a long time and several attempts. However, they were both extremely friendly, gentle and professional. They managed to take my blood quickly and without any problems. Their attitude and skill made the whole experience so much easier and stress-free.
Thank you so much for your amazing work! 🌟 Show less »

Staff are so compassionate and caring showing real care and respect from the catering staff to doctors and nurses and reception team. The environment is very comfortable and very clean and I was reassured every step of the way. I saw Mr Hicks and have been very impressed with the care, attention and professionalism throughout. I highly recommend this hospita... Show more »

Staff are so compassionate and caring showing real care and respect from the catering staff to doctors and nurses and reception team. The environment is very comfortable and very clean and I was reassured every step of the way. I saw Mr Hicks and have been very impressed with the care, attention and professionalism throughout. I highly recommend this hospital. Show less »

My daughter had a knee operation here, I stayed with her throughout. The level of care throughout her stay was impeccable. She has had many hospital admissions throughout the past 9 years and this is by far the best treatment she has ever received. All members of staff from consultants, surgeons, anaesthetists, physio, nurses, reception, catering staff were... Show more »

My daughter had a knee operation here, I stayed with her throughout. The level of care throughout her stay was impeccable. She has had many hospital admissions throughout the past 9 years and this is by far the best treatment she has ever received. All members of staff from consultants, surgeons, anaesthetists, physio, nurses, reception, catering staff were phenomenal. My daughter’s nurse Pam who looked after her pre op and post op is a credit to the hospital. This is a hospital that every other should desire to be like. Show less »

Review for Three Shires Hospital I had a total knee replacement yesterday at Three Shires Hospital, and I can’t speak highly enough of the experience. From the very beginning of my journey four months ago, Mr. Shukla (surgeon) was exceptionally kind, caring, and supportive. As an incredibly nervous patient, I was reassured at every stage—from admission thro... Show more »

Review for Three Shires Hospital
I had a total knee replacement yesterday at Three Shires Hospital, and I can’t speak highly enough of the experience.

From the very beginning of my journey four months ago, Mr. Shukla (surgeon) was exceptionally kind, caring, and supportive. As an incredibly nervous patient, I was reassured at every stage—from admission through surgery and now as I’m being discharged. The entire process was smooth, well-managed, and I was kept fully informed about everything, from medications to pre-operation steps and discharge procedures.

The food was amazing, the service outstanding, and every member of staff—from doctors to the cleaning team—showed true professionalism, respect, and compassion.

To anyone in doubt about using this hospital: rest assured, Three Shires Hospital provides excellent care and has an incredible team of staff.

— Gregg Davidson Show less »

What a relaxing way to have an operation from start to finish. The staff were amazing and very happy and caring to my needs as a patient and also to my partner. Very clean corridors and room , bathroom was spotless, enough pillows on bed. Food was top class,felt it was hotel standard plenty and tea and coffee offered after my operation but my partner was of... Show more »

What a relaxing way to have an operation from start to finish. The staff were amazing and very happy and caring to my needs as a patient and also to my partner. Very clean corridors and room , bathroom was spotless, enough pillows on bed. Food was top class,felt it was hotel standard plenty and tea and coffee offered after my operation but my partner was offered also throughout the day . Even looking at private health care with them. Show less »

Excellent care, put at ease and reassured when feeling anxious about my procedure. A big THANK YOU to all concerned, Mr Hicks - surgeon, Sue - secretary, Theatre Team, Recovery Nurse who even popped his head in my room when passing to ask how I was after my surgery which was lovely and lastly, Pam - the wonderful nurse allocated to me from admission until d... Show more »

Excellent care, put at ease and reassured when feeling anxious about my procedure. A big THANK YOU to all concerned, Mr Hicks - surgeon, Sue - secretary, Theatre Team, Recovery Nurse who even popped his head in my room when passing to ask how I was after my surgery which was lovely and lastly, Pam - the wonderful nurse allocated to me from admission until discharged. Absolute stars! Show less »

In January this year, I had surgery at The Three Shires Hospital in Northampton for a protruding disc at L4/L5 — and looking back now, I can honestly say it’s one of the best decisions I’ve ever made. Before the operation, I was in constant pain and struggling to do even the simplest things I once loved. The idea of surgery was daunting, but from the moment... Show more »

In January this year, I had surgery at The Three Shires Hospital in Northampton for a protruding disc at L4/L5 — and looking back now, I can honestly say it’s one of the best decisions I’ve ever made.

Before the operation, I was in constant pain and struggling to do even the simplest things I once loved. The idea of surgery was daunting, but from the moment I walked through the hospital doors, every single person I met — from the reception team to the nurses, physios, and my incredible surgeon — made me feel reassured, cared for, and genuinely supported.

The warmth, professionalism, and compassion shown by everyone was extraordinary. I never once felt like just another patient. Every nurse who checked in on me, every physio who encouraged me through those first tentative steps, and every member of staff who greeted me with a smile — you all made such a difference.

And to my surgeon — I can’t thank you enough. Your skill, calm reassurance, and clear explanations gave me total confidence and peace of mind. You didn’t just fix my back — you gave me my freedom back.

Fast forward to now, and I’m back to full fitness. I’m golfing, snowboarding, and doing all the things I love again — pain-free and with a new appreciation for simply being able to move with ease. It feels incredible.

To everyone at The Three Shires Hospital: thank you from the bottom of my heart for your care, your kindness, and for helping me get my life back. You’re a truly remarkable team, and I’ll always be grateful.

With all my thanks and warmest wishes,

Alexander (Sandy) Stuart. Show less »

Great welcome. All on time. Best anaesthetist I’ve had - very professional and still had conversation to put me at ease. The anaesthetist nurse needed to introduce himself and his role better - I wasn’t sure why he was taking me to the theatres. Ward nurse -Beth was very friendly and managed to still get through all her work. Needed to finish the hand over.... Show more »

Great welcome. All on time.
Best anaesthetist I’ve had - very professional and still had conversation to put me at ease.
The anaesthetist nurse needed to introduce himself and his role better - I wasn’t sure why he was taking me to the theatres.

Ward nurse -Beth was very friendly and managed to still get through all her work. Needed to finish the hand over. Lack of final communication meant I sat in my room for over an hour until I ran for someone. Then I left straight away.

Pharmacist and physio teams were perfect. Professional and caring. Show less »

My treatment was delivered with such care. I had amazing nurses Sally and Pam look after me for my treatment and recovery. Both of whom were excellent and very supportive and helpful following my surgery. They listened to me and worked their best to make sure I was comfortable and taken care of. Following my surgery, I was quite overwhelmed and emotional and... Show more »

My treatment was delivered with such care. I had amazing nurses Sally and Pam look after me for my treatment and recovery. Both of whom were excellent and very supportive and helpful following my surgery. They listened to me and worked their best to make sure I was comfortable and taken care of. Following my surgery, I was quite overwhelmed and emotional and they were so kind to me, offering me a comforting presence and reassurance that things were going to be okay. I felt incredibly lucky to have them. Show less »

Had issues surrounding my necessity for a second procedure; couldn't get my surgeon's pa to respond after several attempts. Wrote a complaint to the main HR, no response from them either... 🤷🏼‍♀️ Never been anything other than polite and pleasant with everyone at Three Shires so I've no idea why I've been utterly 'ghosted' now-- I guess that's the problem... Show more »

Had issues surrounding my necessity for a second procedure; couldn't get my surgeon's pa to respond after several attempts. Wrote a complaint to the main HR, no response from them either... 🤷🏼‍♀️

Never been anything other than polite and pleasant with everyone at Three Shires so I've no idea why I've been utterly 'ghosted' now-- I guess that's the problem with private hospitals in the UK, they don't treat everyone equally, and so a private pay will be prioritised over someone exercising right to choose on the NHS.

Guess I've learnt my lesson the hard way😔

**Update**
2nd Procedure: 8 April 2025
I have since been back for yet another procedure with Three Shires Hospital, and I can safely say, yet again, the staff were outstanding in the IMAGING 🩻 Department. Cannot commend Dr. Lyall & Abigael highly enough for their empathetic, yet professional manner. Would thoroughly recommend Three Shires Hospital (again).

1st procedure: November 2024
Everyone was pleasant and helpful-from start to finish-- starting with a friendly, and highly competent PA named 'Claire' who somehow magically just 'gets it done' effortlessly (at least that is how she makes it look).

On the day, Mr. Smith and his team, Catherine, Shannon and Eben were incredibly reassuring and friendly. In truth, I cannot fault any step in my procedure or care-- it was a calm, organised, and made as easy an experience as possible for me (the patient). Anytime anyone must undergo a procedure at a hospital, there is a degree of not knowing what to expect, and thus some worry; at no point did I feel uninformed, which lessens the latter; that can only be credited to the staff that are all very well practised at what they do, albeit in a professional, friendly and empathetic manner.

Finally, as far as cleanliness goes everything was very new, tidy and clean; I was only a day case, so I did not stay over, however I can extrapolate that the patient rooms would undoubtedly be very acceptable, and comfortable going by the rest of the hospital's standard. I would not hesitate to stay over for a procedure if I had to.

In short, I would very happily recommend Three Shires Hospital to any of my family and friends.

***Update***

I was scheduled as a day case surgical procedure. Unfortunately, I am a nervous patient as well as coming equipped with a whole host of medical issues which needed to be taken into account in relation to the type and quantity of sedation used on the day.

I can very happily say my anaesthetist was nothing short of brilliant. He was very engaged, switched on, actually listened and spoke with me about my options. I felt my input was valued and respected in the final decision. I was incredibly happy with all the staff in fact; everyone was was warm, empathetic, and had a good balance of friendly professionalism.

Thank you so much to Mr. Smith and all his team at Three Shires Hospital.

Cheers,

April Show less »